Bina Kandel Bhusal

Mataam al Mandi Merryland's

01.2021 - Current

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
Assisted in training new waitstaff members, fostering a team-oriented work environment.
Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
Helped maintain inventory levels by accurately recording stock usage and communicating needs to management.
Served food and beverages promptly with focused attention to customer needs.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Managed high call volume while maintaining exceptional customer service standards.
Followed up with customers about customer service.

Summary