Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a casual position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Food Courier
DoorDash
06.2025 - Current
Delivered food items promptly while adhering to safety and hygiene standards.
Navigated efficiently using GPS tools to optimise delivery routes.
Communicated effectively with customers to ensure satisfaction and address concerns.
Managed multiple deliveries simultaneously while maintaining high service quality.
Collaborated with local restaurants to streamline order pickups and minimise wait times.
Provided feedback to management on delivery process improvements for enhanced efficiency.
Maintained accurate records of deliveries, including timestamps and customer interactions.
Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
Troubleshot payment processing issues effectively, which resulted in seamless transactions for both restaurants and customers.
Maximised fuel efficiency by planning strategic routes that combined multiple deliveries in close proximity whenever possible.
Increased efficiency by utilising GPS navigation systems to plan optimal routes for pick-up and delivery points.
Provided support in resolving any discrepancies between customer orders and delivered items quickly, ensuring a satisfactory resolution.
Demonstrated exceptional time management skills, consistently meeting or exceeding target delivery times for both pick-up and drop-off tasks.
Maintained a high level of professionalism while interacting with customers for successful food deliveries.
Improved overall delivery speed and efficiency by staying up-to-date on local traffic conditions, adjusting routes as needed to avoid delays.
Adhered to company policies and procedures, maintaining a safe driving record while operating vehicles for food transportation purposes.
Ensured proper food handling techniques were followed as per industry standards, maintaining cleanliness within delivery bags and vehicles.
Managed multiple priorities simultaneously under tight deadlines without compromising service quality or safety protocols.
Improved communication between restaurants and customers by providing real-time updates on order status and estimated arrival times.
Greeted customers and provided outstanding customer service.
Kitchen Hand
Family Members
06.2025 - 08.2025
Maintained cleanliness and organisation of kitchen areas to support efficient operations.
Assisted chefs in food preparation, ensuring adherence to safety and hygiene standards.
Operated dishwashing equipment, effectively managing the cleaning of utensils and cookware.
Stocked inventory supplies, monitoring levels to ensure timely replenishment for kitchen operations.
Supported menu execution by preparing ingredients and assisting with plating services during peak hours.
Collaborated with kitchen staff to streamline workflows and improve service delivery during high-demand periods.
Trained new kitchen hands on safety protocols and operational procedures for a cohesive team environment.
Implemented waste reduction practices, contributing to overall sustainability efforts within kitchen operations.
Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Cleaned and sanitised dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained a well-organised work area by consistently cleaning surfaces and organising supplies.
Maintained clean, trash-free workspaces to maximise productivity and safety.
Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
Managed time to juggle multiple tasks simultaneously with ease.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Labeled and stored all food items correctly and checked expiration dates routinely.
Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
Plated and presented food following chef requirements.
Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
Followed recipes and chef instructions to prepare food correctly.
Transported food items from storage areas to kitchen for prepping.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Developed strong time management skills, effectively prioritising tasks to ensure completion within allocated timeframes.
Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
Unloaded food deliveries and stored items in proper locations for easy access.
Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.
Operated kitchen equipment in accordance with manufacturer instructions.
Reduced waste by effectively managing inventory levels and rotating stock to maintain freshness.
Supported chefs with ingredient prep, contributing to smoother cooking process and timely meal service.
Maintained strict adherence to food safety regulations, ensuring all dishes met health standards.
Enhanced customer satisfaction by quickly resolving issues related to food quality or preparation times.
Streamlined dishwashing process, allowing for quicker turnaround of kitchen utensils and cookware.
Streamlined waste disposal procedures, minimising environmental impact and promoting sustainability.
Reduced food waste by effectively managing food storage and rotation practices.
Assisted in food preparation for enhanced meal quality and speed of service.
Volunteer
Dawat-e-Islami
01.2025 - 01.2025
Boosted donations to organisation by strategising and executing fundraising events.
Strengthened volunteer team effectiveness by providing training sessions.
Fostered sense of community, organising neighbourhood gatherings.
Coordinated food drives for improved local food bank stock levels.
Educated young people about strategies for driving discussions and promoting social changes.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organisation and planning.
Used strong interpersonal communication skills to convey information to others.
Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Increased cultural awareness with organisation of multicultural festivals.
Promoted environmental awareness with educational workshops and hands-on activities.
Dish Hand
Family Members
11.2024 - 12.2024
Operated commercial dishwashing equipment to ensure cleanliness and sanitation standards.
Sorted and rinsed dishes, utensils, and cookware for efficient cleaning processes.
Maintained organised workstations to enhance workflow efficiency in kitchen operations.
Assisted kitchen staff by promptly delivering clean dishes and utensils as needed.
Adhered to safety protocols while handling chemicals and operating machinery.
Supported inventory management by notifying supervisors of low supplies or equipment issues.
Collaborated with team members to uphold high standards of hygiene throughout the kitchen area.
Participated in training sessions to improve skills and knowledge of kitchen operations and safety practices.
Demonstrated consistent punctuality and reliability, contributing to overall team success.
Maintained a clean and sanitised work environment for optimal food safety and staff wellbeing.
Actively communicated with kitchen staff regarding any issues or concerns related to dishwashing operations.
Improved kitchen efficiency by swiftly and thoroughly cleaning dishes, utensils, and cookware.
Helped reduce waste by implementing proper food storage techniques and promptly disposing of expired items.
Enhanced kitchen workflow by quickly restocking cleaned dishes and utensils at their designated stations.
Utilised appropriate chemicals according to established protocols for sanitising dishes effectively.
Provided support in basic food prep tasks such as washing produce or peeling vegetables when needed.
Ensured the timely removal of trash from the kitchen area to maintain a sanitary work environment.
Assisted in inventory management, helping maintain adequate stock levels of essential kitchen items.
Quickly adapted to new menu changes or special events by adjusting cleaning schedules accordingly.
Performed regular deep-cleaning duties on cooking surfaces and equipment, prolonging their lifespan and maintaining high standards of cleanliness.
Followed supervisor instructions to complete tasks on time.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Kept kitchen areas neat and clean by removing trash and organising supplies.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Worked with chemicals such as detergent, rinse agents, and sanitisers to protect customer health.
Customer Service Volunteer
School Organisations
09.2024 - 09.2024
Assisted customers with inquiries and resolved issues to enhance satisfaction.
Provided support in organising community events to promote services and engagement.
Collaborated with team members to streamline communication processes and improve response times.
Maintained accurate records of customer interactions and feedback for quality assurance purposes.
Trained new volunteers on service protocols and best practices for customer engagement.
Engaged with diverse populations, fostering an inclusive environment for all participants.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Facilitated smooth operations at events by performing tasks such as registration assistance, greeting guests, and directing attendees to appropriate locations.
Supported event planning initiatives for successful community outreach programs, ensuring a positive experience for all attendees.
Served as a reliable point of contact for customers seeking assistance or information regarding services provided by the organisation.
Streamlined communication channels by collaborating with team members to address customer needs effectively.
Boosted positive feedback from customers through prompt, efficient, and courteous service.
Assisted in the development of training materials for new volunteers, fostering a knowledgeable and cohesive team environment.
Demonstrated flexibility by willingly taking on additional responsibilities as needed to support team goals and objectives.
Adapted to evolving organisational policies and procedures, ensuring consistent delivery of high-quality customer service experiences.
Resolved customer complaints by actively listening to their concerns and implementing appropriate solutions.
Responded to customer requests for products, services, and company information.
Investigated and resolved customer inquiries and complaints quickly.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Delivered prompt service to prioritise customer needs.
Exhibited high energy and professionalism when dealing with clients and staff.
Followed up with customers about resolved issues to maintain high standards of customer service.
Maintained up-to-date knowledge of product and service changes.
Educated customers about billing, payment processing and support policies and procedures.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Responded proactively and positively to rapid change.
Promptly responded to inquiries and requests from prospective customers.
Trained new personnel regarding company operations, policies and services.
Managed timely and effective replacement of damaged or missing products.
Sought ways to improve processes and services provided.
Volunteer
Dawat-e-Islami
07.2023 - 07.2023
Supported fundraising efforts by preparing materials and coordinating logistics for events.
Collaborated with team members to implement outreach strategies, increasing volunteer participation.
Maintained accurate records of volunteer hours and contributions, improving reporting efficiency.
Conducted training sessions for new volunteers, fostering a supportive learning environment.
Facilitated communication between volunteers and management, streamlining information flow and task allocation.
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organisation and planning.
Used strong interpersonal communication skills to convey information to others.
Communicated with staff members to stay informed about volunteer opportunities and events.
Represented organisation positively and professionally while providing community with much-needed services.
Mentored new volunteers, fostering a supportive and inclusive team environment.
Promoted environmental awareness with educational workshops and hands-on activities.
Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Increased cultural awareness with organisation of multicultural festivals.
Home Tutor
Family
08.2022 - 02.2023
Assisted students with homework assignments, fostering understanding of key concepts and improving academic performance.
Developed lesson plans tailored to individual student needs, enhancing engagement and learning outcomes.
Implemented innovative teaching strategies to accommodate diverse learning styles and abilities.
Organised educational activities that promoted critical thinking and problem-solving skills in students.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
Provided homework assistance using specific curriculum and materials.
Collaborated with parents to develop appropriate tutoring lessons.
Boosted students confidence in their abilities through positive reinforcement and constructive feedback.
Enhanced student comprehension by incorporating interactive activities and personalised attention.
Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
Provided targeted support for students preparing for standardised tests or exams.
Created engaging study materials to help reinforce key concepts for better retention.
Supported students with helpful study habits and exam strategies.
Fostered a comfortable learning environment conducive to active participation and open communication.
Babysitter
Family Babysitter - Occasional
12.2019 - 01.2020
Supervised children, ensuring safety and well-being during activities.
Developed engaging educational games to enhance learning and creativity.
Prepared nutritious meals and snacks tailored to children's dietary needs.
Communicated effectively with parents regarding daily activities and behavior.
Implemented routines that promoted responsibility and independence in children.
Collaborated with parents to establish consistent discipline strategies at home.
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organised and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organised environment to ensure the well-being of children under care.
Prepared healthy, age-appropriate snacks and meals.
Reassured children when upset providing emotional support and stability.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Taught children to organise toys, wash hands, and share by leading by example.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Sanitised dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Offered emotional support by actively listening to children's concerns and responding empathetically while fostering their problem-solving abilities.
Promoted healthy habits by preparing nutritious meals and snacks for children daily.
Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
Assisted in developing self-confidence with age-appropriate responsibilities and chores.
Education
High School Diploma -
Al-Faisal College
Liverpool, NSW
11.2024
Bachelor of Civil Engineering -
University of Wollongong
Wollongong
01-2028
Skills
Friendly, Positive Attitude
Active Listening
Attention to Detail
Problem-Solving
First Aid/CPR
Excellent Communication
Team Management
Problem Resolution
Teamwork and Collaboration
Decision-Making
Organisation and Time Management
Flexible and Adaptable
Punctuality
Efficient delivery
Food safety
Food packaging
Vehicle loading
Hygiene awareness
Route planning
GPS navigation
Vehicle maintenance
Order accuracy
Fuel efficiency
Weather preparedness
Delivery scheduling
Mobile app usage
Traffic law compliance
Strong work ethic
Teamwork and collaboration
Quick learner
Customer service
Problem-solving
Cleaning and sanitising
Time management
Active listening
Safety awareness
Effective multitasking
Cash handling
Heavy lifting
Valid Driver's license
Food preparation
Safe food handling
Relationship building
Health and safety
Kitchen support
Flexible schedule
Training and mentoring
Anticipating customer needs
Kitchen communication
Foodservice
Food presentation
Table setting
Meal delivery
Accomplishments
Achieved Gold Status on Doordash by completing all tasks with accuracy and efficiency.
Achieved satisfied customers through effectively helping with food preparation and food handling.
Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Limited Working
Punjabi
Professional Working
Arabic
Limited Working
Timeline
Food Courier
DoorDash
06.2025 - Current
Kitchen Hand
Family Members
06.2025 - 08.2025
Volunteer
Dawat-e-Islami
01.2025 - 01.2025
Dish Hand
Family Members
11.2024 - 12.2024
Customer Service Volunteer
School Organisations
09.2024 - 09.2024
Volunteer
Dawat-e-Islami
07.2023 - 07.2023
Home Tutor
Family
08.2022 - 02.2023
Babysitter
Family Babysitter - Occasional
12.2019 - 01.2020
High School Diploma -
Al-Faisal College
Bachelor of Civil Engineering -
University of Wollongong
Awards
Athletic awards, Academic awards, Volunteer awards, Certificate of Graduation Award