Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Awards
Generic

Binaha Khan

Glen Alpine

Summary

Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a casual position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Food Courier

DoorDash
06.2025 - Current
  • Delivered food items promptly while adhering to safety and hygiene standards.
  • Navigated efficiently using GPS tools to optimise delivery routes.
  • Communicated effectively with customers to ensure satisfaction and address concerns.
  • Managed multiple deliveries simultaneously while maintaining high service quality.
  • Collaborated with local restaurants to streamline order pickups and minimise wait times.
  • Provided feedback to management on delivery process improvements for enhanced efficiency.
  • Maintained accurate records of deliveries, including timestamps and customer interactions.
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
  • Troubleshot payment processing issues effectively, which resulted in seamless transactions for both restaurants and customers.
  • Maximised fuel efficiency by planning strategic routes that combined multiple deliveries in close proximity whenever possible.
  • Increased efficiency by utilising GPS navigation systems to plan optimal routes for pick-up and delivery points.
  • Provided support in resolving any discrepancies between customer orders and delivered items quickly, ensuring a satisfactory resolution.
  • Demonstrated exceptional time management skills, consistently meeting or exceeding target delivery times for both pick-up and drop-off tasks.
  • Maintained a high level of professionalism while interacting with customers for successful food deliveries.
  • Improved overall delivery speed and efficiency by staying up-to-date on local traffic conditions, adjusting routes as needed to avoid delays.
  • Adhered to company policies and procedures, maintaining a safe driving record while operating vehicles for food transportation purposes.
  • Ensured proper food handling techniques were followed as per industry standards, maintaining cleanliness within delivery bags and vehicles.
  • Managed multiple priorities simultaneously under tight deadlines without compromising service quality or safety protocols.
  • Improved communication between restaurants and customers by providing real-time updates on order status and estimated arrival times.
  • Greeted customers and provided outstanding customer service.

Kitchen Hand

Family Members
06.2025 - 08.2025
  • Maintained cleanliness and organisation of kitchen areas to support efficient operations.
  • Assisted chefs in food preparation, ensuring adherence to safety and hygiene standards.
  • Operated dishwashing equipment, effectively managing the cleaning of utensils and cookware.
  • Stocked inventory supplies, monitoring levels to ensure timely replenishment for kitchen operations.
  • Supported menu execution by preparing ingredients and assisting with plating services during peak hours.
  • Collaborated with kitchen staff to streamline workflows and improve service delivery during high-demand periods.
  • Trained new kitchen hands on safety protocols and operational procedures for a cohesive team environment.
  • Implemented waste reduction practices, contributing to overall sustainability efforts within kitchen operations.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitised dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organised work area by consistently cleaning surfaces and organising supplies.
  • Maintained clean, trash-free workspaces to maximise productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Plated and presented food following chef requirements.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Followed recipes and chef instructions to prepare food correctly.
  • Transported food items from storage areas to kitchen for prepping.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Developed strong time management skills, effectively prioritising tasks to ensure completion within allocated timeframes.
  • Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
  • Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Reduced waste by effectively managing inventory levels and rotating stock to maintain freshness.
  • Supported chefs with ingredient prep, contributing to smoother cooking process and timely meal service.
  • Maintained strict adherence to food safety regulations, ensuring all dishes met health standards.
  • Enhanced customer satisfaction by quickly resolving issues related to food quality or preparation times.
  • Streamlined dishwashing process, allowing for quicker turnaround of kitchen utensils and cookware.
  • Streamlined waste disposal procedures, minimising environmental impact and promoting sustainability.
  • Reduced food waste by effectively managing food storage and rotation practices.
  • Assisted in food preparation for enhanced meal quality and speed of service.

Volunteer

Dawat-e-Islami
01.2025 - 01.2025
  • Boosted donations to organisation by strategising and executing fundraising events.
  • Strengthened volunteer team effectiveness by providing training sessions.
  • Fostered sense of community, organising neighbourhood gatherings.
  • Coordinated food drives for improved local food bank stock levels.
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organisation and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Increased cultural awareness with organisation of multicultural festivals.
  • Promoted environmental awareness with educational workshops and hands-on activities.

Dish Hand

Family Members
11.2024 - 12.2024
  • Operated commercial dishwashing equipment to ensure cleanliness and sanitation standards.
  • Sorted and rinsed dishes, utensils, and cookware for efficient cleaning processes.
  • Maintained organised workstations to enhance workflow efficiency in kitchen operations.
  • Assisted kitchen staff by promptly delivering clean dishes and utensils as needed.
  • Adhered to safety protocols while handling chemicals and operating machinery.
  • Supported inventory management by notifying supervisors of low supplies or equipment issues.
  • Collaborated with team members to uphold high standards of hygiene throughout the kitchen area.
  • Participated in training sessions to improve skills and knowledge of kitchen operations and safety practices.
  • Demonstrated consistent punctuality and reliability, contributing to overall team success.
  • Maintained a clean and sanitised work environment for optimal food safety and staff wellbeing.
  • Actively communicated with kitchen staff regarding any issues or concerns related to dishwashing operations.
  • Improved kitchen efficiency by swiftly and thoroughly cleaning dishes, utensils, and cookware.
  • Helped reduce waste by implementing proper food storage techniques and promptly disposing of expired items.
  • Enhanced kitchen workflow by quickly restocking cleaned dishes and utensils at their designated stations.
  • Utilised appropriate chemicals according to established protocols for sanitising dishes effectively.
  • Provided support in basic food prep tasks such as washing produce or peeling vegetables when needed.
  • Ensured the timely removal of trash from the kitchen area to maintain a sanitary work environment.
  • Assisted in inventory management, helping maintain adequate stock levels of essential kitchen items.
  • Quickly adapted to new menu changes or special events by adjusting cleaning schedules accordingly.
  • Performed regular deep-cleaning duties on cooking surfaces and equipment, prolonging their lifespan and maintaining high standards of cleanliness.
  • Followed supervisor instructions to complete tasks on time.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept kitchen areas neat and clean by removing trash and organising supplies.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Worked with chemicals such as detergent, rinse agents, and sanitisers to protect customer health.

Customer Service Volunteer

School Organisations
09.2024 - 09.2024
  • Assisted customers with inquiries and resolved issues to enhance satisfaction.
  • Provided support in organising community events to promote services and engagement.
  • Collaborated with team members to streamline communication processes and improve response times.
  • Maintained accurate records of customer interactions and feedback for quality assurance purposes.
  • Trained new volunteers on service protocols and best practices for customer engagement.
  • Engaged with diverse populations, fostering an inclusive environment for all participants.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Facilitated smooth operations at events by performing tasks such as registration assistance, greeting guests, and directing attendees to appropriate locations.
  • Supported event planning initiatives for successful community outreach programs, ensuring a positive experience for all attendees.
  • Served as a reliable point of contact for customers seeking assistance or information regarding services provided by the organisation.
  • Streamlined communication channels by collaborating with team members to address customer needs effectively.
  • Boosted positive feedback from customers through prompt, efficient, and courteous service.
  • Assisted in the development of training materials for new volunteers, fostering a knowledgeable and cohesive team environment.
  • Demonstrated flexibility by willingly taking on additional responsibilities as needed to support team goals and objectives.
  • Adapted to evolving organisational policies and procedures, ensuring consistent delivery of high-quality customer service experiences.
  • Resolved customer complaints by actively listening to their concerns and implementing appropriate solutions.
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered prompt service to prioritise customer needs.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Maintained up-to-date knowledge of product and service changes.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Responded proactively and positively to rapid change.
  • Promptly responded to inquiries and requests from prospective customers.
  • Trained new personnel regarding company operations, policies and services.
  • Managed timely and effective replacement of damaged or missing products.
  • Sought ways to improve processes and services provided.

Volunteer

Dawat-e-Islami
07.2023 - 07.2023
  • Supported fundraising efforts by preparing materials and coordinating logistics for events.
  • Collaborated with team members to implement outreach strategies, increasing volunteer participation.
  • Maintained accurate records of volunteer hours and contributions, improving reporting efficiency.
  • Conducted training sessions for new volunteers, fostering a supportive learning environment.
  • Facilitated communication between volunteers and management, streamlining information flow and task allocation.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organisation and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organisation positively and professionally while providing community with much-needed services.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Increased cultural awareness with organisation of multicultural festivals.

Home Tutor

Family
08.2022 - 02.2023

Assisted students with homework assignments, fostering understanding of key concepts and improving academic performance.

  • Developed lesson plans tailored to individual student needs, enhancing engagement and learning outcomes.
  • Implemented innovative teaching strategies to accommodate diverse learning styles and abilities.
  • Organised educational activities that promoted critical thinking and problem-solving skills in students.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
  • Provided homework assistance using specific curriculum and materials.
  • Collaborated with parents to develop appropriate tutoring lessons.
  • Boosted students confidence in their abilities through positive reinforcement and constructive feedback.
  • Enhanced student comprehension by incorporating interactive activities and personalised attention.
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
  • Provided targeted support for students preparing for standardised tests or exams.
  • Created engaging study materials to help reinforce key concepts for better retention.
  • Supported students with helpful study habits and exam strategies.
  • Fostered a comfortable learning environment conducive to active participation and open communication.

Babysitter

Family Babysitter - Occasional
12.2019 - 01.2020
  • Supervised children, ensuring safety and well-being during activities.
  • Developed engaging educational games to enhance learning and creativity.
  • Prepared nutritious meals and snacks tailored to children's dietary needs.
  • Communicated effectively with parents regarding daily activities and behavior.
  • Implemented routines that promoted responsibility and independence in children.
  • Collaborated with parents to establish consistent discipline strategies at home.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organised and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organised environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organise toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitised dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Offered emotional support by actively listening to children's concerns and responding empathetically while fostering their problem-solving abilities.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.

Education

High School Diploma -

Al-Faisal College
Liverpool, NSW
11.2024

Bachelor of Civil Engineering -

University of Wollongong
Wollongong
01-2028

Skills

  • Friendly, Positive Attitude
  • Active Listening
  • Attention to Detail
  • Problem-Solving
  • First Aid/CPR
  • Excellent Communication
  • Team Management
  • Problem Resolution
  • Teamwork and Collaboration
  • Decision-Making
  • Organisation and Time Management
  • Flexible and Adaptable
  • Punctuality
  • Efficient delivery
  • Food safety
  • Food packaging
  • Vehicle loading
  • Hygiene awareness
  • Route planning
  • GPS navigation
  • Vehicle maintenance
  • Order accuracy
  • Fuel efficiency
  • Weather preparedness
  • Delivery scheduling
  • Mobile app usage
  • Traffic law compliance
  • Strong work ethic
  • Teamwork and collaboration
  • Quick learner
  • Customer service
  • Problem-solving
  • Cleaning and sanitising
  • Time management
  • Active listening
  • Safety awareness
  • Effective multitasking
  • Cash handling
  • Heavy lifting
  • Valid Driver's license
  • Food preparation
  • Safe food handling
  • Relationship building
  • Health and safety
  • Kitchen support
  • Flexible schedule
  • Training and mentoring
  • Anticipating customer needs
  • Kitchen communication
  • Foodservice
  • Food presentation
  • Table setting
  • Meal delivery

Accomplishments

  • Achieved Gold Status on Doordash by completing all tasks with accuracy and efficiency.
  • Achieved satisfied customers through effectively helping with food preparation and food handling.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Limited Working
Punjabi
Professional Working
Arabic
Limited Working

Timeline

Food Courier

DoorDash
06.2025 - Current

Kitchen Hand

Family Members
06.2025 - 08.2025

Volunteer

Dawat-e-Islami
01.2025 - 01.2025

Dish Hand

Family Members
11.2024 - 12.2024

Customer Service Volunteer

School Organisations
09.2024 - 09.2024

Volunteer

Dawat-e-Islami
07.2023 - 07.2023

Home Tutor

Family
08.2022 - 02.2023

Babysitter

Family Babysitter - Occasional
12.2019 - 01.2020

High School Diploma -

Al-Faisal College

Bachelor of Civil Engineering -

University of Wollongong

Awards

Athletic awards, Academic awards, Volunteer awards, Certificate of Graduation Award

Binaha Khan