Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Bindi Varsani

Dayton

Summary

Educated and adaptable professional with a strong commitment to excellence. Seeking a rewarding position in a forward-thinking organization where I can leverage my problem-solving skills and customer-centric approach to contribute to operational efficiency and drive growth. Eager to be part of a collaborative team that values innovation and encourages professional development. With a proven track record of effectively managing diverse responsibilities, I aim to make a meaningful impact by delivering exceptional service and driving positive outcomes. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Overview

1
1
year of professional experience

Work History

Warehouse administrator

Fashion Biz
  • Managed the end-to-end process of returns utilizing Sage Software, meticulously ensuring each step was accurately followed
  • Collaborated effectively with the Melbourne credit department, promptly responding to emails and adeptly addressing customer inquiries
  • Conducted thorough quality audits on customer returns, meticulously documenting inspection results for review by the Head of Quality Control in Melbourne
  • Played a pivotal role in preparing and processing credit notes for returns, damaged goods, and customer changes of mind, ensuring timely issuance
  • Demonstrated exceptional customer service skills in person, over the phone, and through email communications, providing prompt and effective resolutions to inquiries
  • Implemented streamlined paperwork, filing, and scanning procedures, enhancing operational efficiency.

Assistant Customer Service

Mikesh Narayan
11.2022 - Current
  • Provided attentive and personalized customer service, assisting clients in selecting the right products and addressing their needs.
  • Demonstrated strong product knowledge and effective communication skills to guide customers in making informed purchasing decisions.
  • Collaborated with the sales team to ensure accurate order processing and fulfillment, contributing to customer satisfaction and repeat business.
  • "I am experienced in performing debit and credit entry order inputting using GIMS. This includes accurately inputting financial transactions, maintaining detailed records, and ensuring data integrity and compliance with accounting standards."

Customer Service Cashier

Pravin Patel
12.2023 - 02.2024
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Education

Bachelor of Commerce - Human Resource Management

Edith Cowan University
Perth, WA
02.2025

Skills

  • Logistics Management
  • Customer Service
  • Computer Literacy
  • Warehouse Operations
  • Inventory Audits
  • Cycle counting
  • Returns processing
  • Damage Assessment
  • Dispatch Coordination
  • Stock Rotation
  • Shipping and receiving
  • Order Picking
  • Freight Documentation
  • Quality Assurance

References

Reference available on request.

Languages

Hindi
Gujarati
english

Timeline

Customer Service Cashier

Pravin Patel
12.2023 - 02.2024

Assistant Customer Service

Mikesh Narayan
11.2022 - Current

Warehouse administrator

Fashion Biz

Bachelor of Commerce - Human Resource Management

Edith Cowan University

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Bindi Varsani