Bindy Milner
Frenchs Forest,New South Wales
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organised and detail-oriented with great multitasking and task prioritisation skills.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Administration Officer
Explore & Develop Freshwater
07.2018 - Current
- Completed transition (classroom to classroom) of approximately 140 children across the Service yearly.
- Welcomed over 20+ new families into the Service each year.
- Personal tours of the Service to prospective families
- Coordinator of Learn to Swim Program
- Manage and maintain waitlist of 600+ potential enrolments
- Managed purchases and account transactions.
- Created, prepared, and delivered reports to various departments.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Met with families of prospective enrolments to discuss child needs and service offerings.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between families and educators and maintained effective lines of communication.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Childcare Educator
Explore & Develop Frenchs Forest
04.2010 - 03.2018
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Communicated with children's families about daily activities, and related issues.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Provided individualised instruction and support to meet personal needs of each child.
- Addressed behavioural and learning issues with parents and daycare management.
- Documented behaviour, development and learning of children to enable tracking history and maintain accurate records.
Childcare Educator
Manly Warringah Preschool
07.2006 - 12.2008
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Nursery Manager/ Landscape Gardener
The Flowering Garden
01.1997 - 12.2000
- Monitored watering times, soil conditions and plant positions and made informed adjustments in response to weather conditions.
- Oversaw growth, planting and maintenance of retail nursery and display gardens.
- Hired and trained permanent and temporary nursery staff and adjusted levels to account for peak seasons and off-seasons.
- Ordered plants and nursery merchandise and maintained marketable inventory across seasons.
- Worked directly with customers as salesperson.
- Placed supply orders, restocked supplies and merchandised products for purchase by customers.
Customer Service Representative/Horticulturist
Flower Power
03.1995 - 01.1997
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
No Degree - Certificate 111 in Early Childhood Education
Stella Maris Institute
Manly, NSW07.2006
Associate of Applied Science - Horticulture Operations And Management
Tafe NSw
Ryde, NSW12.2000
Skills
- Administrative Support
- Database Administration
- Policy and Procedure Modification
- Documentation and Control
Certification
- Child Protection, Wave Learning - no expiry
- First Aid, CPR, Asthma & Anaphylaxis, Hand on Heart - May, 2024
- statement of Attainment, Emerging Leaders, Tafe NSW, no expiry
Hobbies
I am a mother of 4 children now of adult and high school age. My family is extremely important and influential in all that I do.
I love going to the beach, long walks with friends and dancing.
Timeline
Administration Officer
Explore & Develop Freshwater
07.2018 - Current
Childcare Educator
Explore & Develop Frenchs Forest
04.2010 - 03.2018
Childcare Educator
Manly Warringah Preschool
07.2006 - 12.2008
Nursery Manager/ Landscape Gardener
The Flowering Garden
01.1997 - 12.2000
Customer Service Representative/Horticulturist
Flower Power
03.1995 - 01.1997
No Degree - Certificate 111 in Early Childhood Education
Stella Maris Institute
Associate of Applied Science - Horticulture Operations And Management
Tafe NSw
- Child Protection, Wave Learning - no expiry
- First Aid, CPR, Asthma & Anaphylaxis, Hand on Heart - May, 2024
- statement of Attainment, Emerging Leaders, Tafe NSW, no expiry
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