Bingyu Rong
Brisbane,QLD
Summary
Dynamic professional with experience at Brisbane One, excelling in customer service and social media marketing. Proven ability to enhance brand visibility through strategic planning and effective team collaboration. Recognized for quickly addressing guest needs and developing impactful internal communications, driving engagement and satisfaction in diverse environments.
Overview
2
2
years of professional experience
Work History
Hotel Cleaning
Brisbane one
Brisbane, QLD
01.2025 - 02.2025
- Worked with cross-functional teams to achieve goals.
- Responded quickly to guest inquiries and delivered linens and personal care items upon request.
- Communicated with customers about requests for additional supplies or cleaning services.
Social Platform Operation
Government Agencies
Shanghai
01.2023 - 12.2023
- Conferred with labor relations managers to develop internal communications to inform employees of company activities.
- Collaborated with public figures, companies and press to boost and enhance brand on social media.
- Developed and implemented strategic social media marketing plans.
Education
Master of Tourism, Hospitality And Event -
University of Queensland
Brisbane, QLD12-2025
Bachelor of Science - Communications
Queensland University of Technology
Brisbane, QLD12-2023
Skills
- Event planning
- Customer service
- Social media marketing
- Public relations
- Project management
- Team collaboration
Affiliations
- Like taking photos and posting on social media
- I like making coffee, and I have worked part-time in a coffee shop
Timeline
Hotel Cleaning
Brisbane one
01.2025 - 02.2025
Social Platform Operation
Government Agencies
01.2023 - 12.2023
Master of Tourism, Hospitality And Event -
University of Queensland
Bachelor of Science - Communications
Queensland University of Technology
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