Summary
Overview
Work History
Education
Skills
Software
Timeline
BusinessAnalyst

Binisha Manandhar

Business Analyst
Sydney,NSW

Summary

Enthusiastic student pursuing Masters in Business Analytics and pursuing practical experience as Business Analyst. Organized and hardworking with first-rate communication and time management abilities. Eager to apply skills and make positive real-world contributions to business success with knowledge of executing different software.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

Online Personal Shopper

Woolworths
Sydney , NSW
2019.10 - Current
  • Provide comprehensive training and mentorship for new recruits on department ‘best practice’ protocol
  • Execute timely dispatch/delivery and exceed ‘perfect order’ completion rate targets
  • Tracked substitutions and informed customers of changes.
  • Maximized efficiency by scanning items quickly and completing as many as orders per hour.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.

Assistant Store Manager

Uno Fashion Object( U.F.O)
Kathmandu , Nepal
2016.02 - 2019.08
  • Coached sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Performed investigations on market flows to identify seasonal trends and forecast consumer needs.

Intern

Sasto Deal
Kathmandu , Nepal
2017.06 - 2017.09
  • Answered incoming telephone calls, took down messages and provided information.
  • Sorted and organized materials such as physical files, tracking spreadsheets and reports.
  • Maximized productivity by analyzing protocols and identifying areas for improvement.
  • Word-processed documents by editing, proofreading and scanning backend documents per product.
  • Met all customer call guidelines including service levels, handle time and productivity

Education

Master of Business Analytics -

Western Sydney University
Sydney, NSW
2019.09 - Current

Bachelor’s in Business Administration - Banking And Insurance

Ace Institute of Management
Nepal
2014.09 - 2018.08

Skills

    Strategic Planning

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Software

R

Tableau

Alteryx

Timeline

Online Personal Shopper

Woolworths
2019.10 - Current

Master of Business Analytics -

Western Sydney University
2019.09 - Current

Intern

Sasto Deal
2017.06 - 2017.09

Assistant Store Manager

Uno Fashion Object( U.F.O)
2016.02 - 2019.08

Bachelor’s in Business Administration - Banking And Insurance

Ace Institute of Management
2014.09 - 2018.08
Binisha ManandharBusiness Analyst