R
Binisha Manandhar
Business Analyst
Sydney,NSW
Summary
Enthusiastic student pursuing Masters in Business Analytics and pursuing practical experience as Business Analyst. Organized and hardworking with first-rate communication and time management abilities. Eager to apply skills and make positive real-world contributions to business success with knowledge of executing different software.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Online Personal Shopper
Woolworths
Sydney, NSW
10.2019 - Current
- Provide comprehensive training and mentorship for new recruits on department ‘best practice’ protocol
- Execute timely dispatch/delivery and exceed ‘perfect order’ completion rate targets
- Tracked substitutions and informed customers of changes.
- Maximized efficiency by scanning items quickly and completing as many as orders per hour.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
Assistant Store Manager
Uno Fashion Object( U.F.O)
Kathmandu, Nepal
02.2016 - 08.2019
- Coached sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Intern
Sasto Deal
Kathmandu, Nepal
06.2017 - 09.2017
- Answered incoming telephone calls, took down messages and provided information.
- Sorted and organized materials such as physical files, tracking spreadsheets and reports.
- Maximized productivity by analyzing protocols and identifying areas for improvement.
- Word-processed documents by editing, proofreading and scanning backend documents per product.
- Met all customer call guidelines including service levels, handle time and productivity
Education
Master of Business Analytics -
Western Sydney University
Sydney, NSW 09.2019 - Current
Bachelor’s in Business Administration - Banking And Insurance
Ace Institute of Management
Nepal 09.2014 - 08.2018
Skills
Strategic Planning
Software
Tableau
Alteryx
Timeline
Online Personal Shopper
Woolworths
10.2019 - Current
Master of Business Analytics -
Western Sydney University
09.2019 - Current
Intern
Sasto Deal
06.2017 - 09.2017
Assistant Store Manager
Uno Fashion Object( U.F.O)
02.2016 - 08.2019
Bachelor’s in Business Administration - Banking And Insurance
Ace Institute of Management
09.2014 - 08.2018
Similar Profiles
Tanieka Booth – McNeillTanieka Booth – McNeill
Online Team Member at WoolworthsOnline Team Member at Woolworths
ALIESHA JARRETTALIESHA JARRETT
Picker Packer at WoolworthsPicker Packer at Woolworths
Mitchell CogganMitchell Coggan
Casual Night Fill at WoolworthsCasual Night Fill at Woolworths
Banit ShresthaBanit Shrestha
Grocery Team Member and Night-fill Team Member at WoolworthsGrocery Team Member and Night-fill Team Member at Woolworths
Cindy Annette Nicoline JennekeCindy Annette Nicoline Jenneke
Teacher at Seventh-Day Adventist Schools (Greater Sydney) LtdTeacher at Seventh-Day Adventist Schools (Greater Sydney) Ltd