Summary
Work History
Education
Skills
Languages
Work Availability
Work Preference
Timeline
Generic

BINITA SHRESTHA

Rockdale,NSW

Summary

Determined and motivated with proven record of boosting sales and customer loyalty through good customer service and sales experience. Skilful in learning Customer needs, directing them to desirable product and upselling to meet sales. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Also,i am Compassionate Early Childhood Educator with passion for teaching and supporting young students in setting foundation for life-long success. Proven to quickly develop rapport with children through friendly approach, patient demeanor and excellent communication skills. Organized with exceptional work ethic and dedication to completing projects. Skilled in both independently motivated and collaborative team settings.

Work History

early childhood educator/kids on the avenue

Hurstville NSW
03.2024 - Current
  • Supported children with special needs, creating customized learning strategies to accommodate various abilities.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
  • Promoted physical health by incorporating movement breaks and outdoor play opportunities into each day''s schedule.
  • Provided emotional support and guidance to children, fostering sense of security and belonging.
  • Integrated children with special needs into classroom, promoting empathy and understanding among peers.
  • Established positive relationships with students and families.
  • Assessed children's learning and development through observation and documentation, informing instructional strategies.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Applied play-based strategies to provide diverse approaches to learning.

Early childhood educator / Angels of bay

sansouci, NSW
10.2023 - Current
  • Supported children with special needs, creating customized learning strategies to accommodate various abilities.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
  • Assessed children's learning and development through observation and documentation, informing instructional strategies.
  • Integrated children with special needs into classroom, promoting empathy and understanding among peers.
  • Monitored classroom to verify safe and secure environment.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Boosted children''s social skills development through group projects and collaborative games.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Utilized creative teaching strategies to engage students in classroom.

Customer service/Baker

El Afraah Bakery
05.2023 - 11.2023
  • Customer service
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Streamlined bakery operations through the implementation of efficient work procedures and time management techniques.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Measured and mixed ingredients accurately to assist in baking process.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Arranged bakery displays to showcase baked goods, cand pies to drive product sales.
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.

Customer Service / Operations / CASHIER

The Price is Right (Two-dollar shop)
01.2018 - 01.2022
  • Top-Notch customer service to boost sales and priority to customer for consumer satisfaction
  • Informed customers of current store promotions to encourage additional sales
  • Update in Pricing, refiling stock, managing stock, Printing, and following up customer
  • Enhanced customer satisfaction by providing quick, accurate, and friendly service during transactions.
  • Collaborated with management to identify areas for improvement in store operations, leading to increased efficiency and productivity.
  • Promoted a positive work environment by maintaining professionalism and collaborating effectively with coworkers.
  • Excelled in multitasking abilities, managing high-volume periods while maintaining accuracy in transaction processing.
  • Reduced wait times for customers by efficiently processing transactions and resolving any issues promptly.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Trained new Customer Service Representatives on company policies, procedures, and best practices.

Manager

Bivek Carpet Association (Family Business)
01.2014 - 01.2018
  • Described product highlights and benefits to help guide purchasing decisions
  • Offer basic technical support for clients on a wide range of company products
  • Answered customer questions about product availability and shipment times

Education

BBA -

Universal Business School of Sydney, NSW
01.2020

Graduate diploma of early childhood education - Equivalent to bachelor of early childhood

Southern cross university

Skills

  • Problem-solving skills
  • Product knowledge
  • Exceptional Customer service
  • Flexible and adaptable
  • Stocking and updating price
  • Documentation and Record Keeping
  • Classroom Management
  • Activity Planning
  • Supervising Classroom Activities
  • Safety Monitoring and Management
  • Computer Proficiency

Languages

Chinese (Mandarin)
Limited Working
Hindi
Full Professional
Nepali
Native or Bilingual
English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Location Preference

On-Site

Important To Me

Career advancementPersonal development programsFlexible work hoursPaid sick leavePaid time off

Timeline

early childhood educator/kids on the avenue

Hurstville NSW
03.2024 - Current

Early childhood educator / Angels of bay

sansouci, NSW
10.2023 - Current

Customer service/Baker

El Afraah Bakery
05.2023 - 11.2023

Customer Service / Operations / CASHIER

The Price is Right (Two-dollar shop)
01.2018 - 01.2022

Manager

Bivek Carpet Association (Family Business)
01.2014 - 01.2018

BBA -

Universal Business School of Sydney, NSW

Graduate diploma of early childhood education - Equivalent to bachelor of early childhood

Southern cross university
BINITA SHRESTHA