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Associate Principal Engineer

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Passionate personal trainer and exercise enthusiast, with strong background in customer service across diverse settings. Dedicated to upholding professionalism and providing clients with outstanding experience through close attention to detail. Results-orientated and driven to meet team targets and reach long-term goals. Seeking to expand expertise while making a positive impact on business operations.

Aspiring IT service delivery manager with 9 years of extensive experience across service-based, product-based, and MSP IT companies. As a Senior Project Delivery Engineer at ENTAG, I manage end-to-end project deliveries, specializing in Azure and M365 solutions, including environment design, on-premises to Azure migrations, M365 tenant migrations, security assessments, and uplifts. Known for excellent customer handling, I consistently deliver solutions that meet client needs. My leadership was proven at Microsoft, leading a team to secure the Star Team Award in just 9 months, demonstrating my ability to drive success and collaboration. With a strong understanding of people and business needs, I resolve complex technical challenges and optimize cloud infrastructure to align with organizational goals.

Results-driven aviation and hospitality professional with 15+ years of experience in pricing, revenue optimization, ancillary services development, and demand forecasting, complemented by 5 years as a Product Owner leading end-to-end portfolio management.
Proven ability to integrate backend processes with customer-facing solutions, enhancing UX journeys and maximizing product attachment rates. Skilled in transforming insights into high-impact commercial strategies, delivering measurable results across global airline and hospitality markets. Recognized for cross-functional leadership, technology integration (including PSS), and innovative problem-solving that consistently improves efficiency, customer satisfaction, and profitability in dynamic, fast-paced environments. Key strengths: Product Strategy & Roadmapping Revenue Optimization & Forecasting Ancillary Services Development Market & Competitive Analysis Cross‑Functional Collaboration Technology Integration (PSS, backend–frontend) Performance Monitoring & KPIs Problem Solving & Innovation Customer Experience Project Management & Agility.
Demonstrates strong commitment to supporting team and company goals through proactive collaboration and innovative problem-solving. Builds and maintains effective relationships with internal teams and external stakeholders through a positive attitude and strong interpersonal skills. Eager to leverage expertise to contribute to the ongoing success and growth of the organization.

Friendly, reliable and detail-oriented professional with over 10 years' experience in customer service, reception, administration, and logistics support. Proven ability to manage bookings, resolve customer enquiries, process payments, and maintain accurate documentation in fast-paced, client-focused environments. Strong interpersonal and communication skills, with a calm and solution-based approach to handling client concerns. Adept at multitasking, data entry, and working both independently and within a team. Seeking to bring my strong administrative and customer service skills to a dynamic front-desk or claims support role

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Professional with extensive expertise in nutrition, purchasing, and inventory management. Demonstrated success in implementing quality control measures to maintain high operational standards. Focused on enhancing customer satisfaction and driving operational excellence to support organizational goals.
Talented Head Chef with sound knowledge of food preparation and restaurant management. Solid understanding of managing personnel activity in hospitality industry. Exceptional communication skills with ability to give clear instructions to subordinates. Organised and reliable with outstanding menu creation capabilities.

Dynamic Head Chef with a proven track record at Reds Breakfast & Lunch, excelling in signature dish creation and waste reduction. Expert in food safety regulations and heat control, I designed unique recipes that significantly boosted customer traffic, showcasing my commitment to culinary excellence and effective kitchen management.


High-performing Chef offering 40 years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams.

I am a results-oriented project manager with a direct approach and over 15 years of experience. I focus on identifying steps that can improve business processes that can enhance efficiency and results. I work effectively with cross-functional teams, clients, and relationships and search for a smoothness collaboration between them. In addition to my leadership tasks, I am also closely involved in HR matters and oversee administrative processes within the company. With my experience in various sectors, I quickly adapt to new company cultures and seamlessly switch between different projects. I am a creative problem solver who enjoys thinking outside the box and approaching challenges with enthusiasm. With a technical background and IT knowledge, I am able to bridge the gap between technical and business parties. My strong communication, commercial, and analytical skills, combined with flexibility and determination, make me a valuable addition to any project team.

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.

Binod Burlakoti

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Head Chef

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Chef

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Diploma of Commercial Cookery

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Head Chef

Sous Chef

Chef

Diploma of Commercial Cookery

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