BINOD RAUT
Homebush West,NSW
Summary
I am diligent and experienced worker with passion for hospitality. Enforces company cleanliness standards in guest rooms and public spaces. Offers strong supervisory capacity to drive productivity and world-class guest services. Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
8
8
years of professional experience
Work History
Supervisor
International Convention and Exhibition Centre
01.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Cleaning Team Leader
Vital plus
12.2021 - 01.2022
- Assigned work areas to employees and inspected completed work to meet strict safety and quality standards
- Kept records of work assignments, documented personnel actions and issued periodic reports
- Prioritized rooms and spaces requiring immediate attention
- Attended staff meetings and communicated company policies and priorities to staff
- Taught staff how to safely and accurately use and maintain the team's equipment
- Readied rooms promptly by maintaining list of prospective checkouts
- Maintained the cleaning supplies necessary to meet expected work demands
- Inspected completed work to assess the quality of each team member's performance
- Followed established guidelines and procedures for maximum regulatory compliance
Cleaning Staff Member
Strata cleaning agency
04.2017 - 11.2019
- Swept, mopped and vacuumed common areas and wiped down surfaces
- Cleaned assigned rooms per hospitality standards and guidelines
- Addressed maintenance and cleaning needs in guest rooms and common areas
- Operated machines and used attachments for proper purposes
- Carried out additional tasks requested by leadership
- Performed spot cleaning on high-touch areas
- Selected appropriate cleaning materials and equipment
- Dusted and wiped light fixtures, windowsills and baseboards
- Used time-saving methods to meet deadlines
Education
High School Diploma - Diploma and advance Diploma of Information Technology
Pacific Collage of Technology
Auburn, NSWHigh School Diploma - Management
Nepal Institute of Management and Science
Kathmandu, BagmatiSkills
- Staff scheduling
- Organize work schedules
- Improve team performance
- Motivate staff
- Inspect work
- Creative thinking
- Problem-solving
- Prioritization
- Equipment operation
- Verbal communication
- Public speaking
- Resolve complaints
- Training and mentoring
Languages
English
Hindi
Nepali
References
More work-related references will be provided upon request.
Timeline
Supervisor
International Convention and Exhibition Centre
01.2022 - Current
Cleaning Team Leader
Vital plus
12.2021 - 01.2022
Cleaning Staff Member
Strata cleaning agency
04.2017 - 11.2019
High School Diploma - Management
Nepal Institute of Management and Science
High School Diploma - Diploma and advance Diploma of Information Technology
Pacific Collage of Technology
Similar Profiles
BINOD RAUTBINOD RAUT
Presentation Team Leader at International Convention and Exhibition CentrePresentation Team Leader at International Convention and Exhibition Centre
Laura D’AmbrosioLaura D’Ambrosio
Project Work - Tech Department and Nyaal Banyul at Melbourne Convention & Exhibition Centre (MCEC)Project Work - Tech Department and Nyaal Banyul at Melbourne Convention & Exhibition Centre (MCEC)
JANAM PATELJANAM PATEL
Supervisor/Coordinator at CIDCO Exhibition & Convention CentreSupervisor/Coordinator at CIDCO Exhibition & Convention Centre