Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

BINZHU ZOU

melbourne

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

1
1
year of professional experience

Work History

Investment Banking Intern

Ping An Securities Co., Ltd
09.2024 - 02.2025
  • Participated in the IPO preparation and New Third Board (NEEQ) listing process for Maxmade Auto Electronics Co., Ltd., including documentation submission to the National Equities Exchange and Quotations.
  • Attended and recorded key stakeholder meetings, including those with company shareholders, related parties, and legal/financial advisors.
  • Translated and compiled credit reports, insurance documentation, and supplier materials for due diligence, ensuring accurate communication with overseas partners.
  • Supported comprehensive due diligence by collecting and organizing bank statements, confirmation letters, industrial and commercial registration files, accounting vouchers, procurement contracts, IP certificates, and patent/trademark documents.
  • Assisted with walkthrough testing and collaborated on drafting sections of the prospectus, ensuring regulatory compliance and information accuracy.

Sales Associate

Original UGG Australia Classic
11.2023 - 08.2024
  • Rotated across multiple high-traffic locations( 143 Swanston Street,154 Elizabeth Street...), adapting quickly to different team environments and store layouts to ensure smooth daily operations.
  • Delivered outstanding customer service by understanding client needs, offering product recommendations, and maintaining a high conversion rate.
  • Maintained shoe displays and merchandising standards in line with seasonal promotions and brand guidelines.
  • Accurately operated POS systems for cash and card transactions, processed returns and exchanges, and ensured end-of-day cash reconciliation matched records.
  • Monitored and recorded daily sales revenue and float balances during morning and evening shifts.
  • Managed backroom stock: unpacked deliveries, conducted stocktakes, updated inventory records, and ensured timely restocking of best-selling items.
  • Contributed to a clean, organised, and safe store environment to enhance customer experience and team efficiency.

Sales Associate

Lovisa
09.2023 - 11.2023
  • Engaged customers with friendly and professional service, offering tailored jewellery suggestions based on their style and needs.
  • Built strong product knowledge across seasonal trends and materials to confidently support customer decision-making.
  • Maintained attractive, organised displays by categorising stock by theme, collection, and material, in line with brand standards.
  • Processed transactions efficiently at the POS while ensuring a smooth and positive in-store experience from entry to checkout.

Education

Master of Education in Secondary - Secondary Teaching

Monash University
Clayton, VIC
12-2026

Bachelor of Commerce - Finance And Marketing

University of Melbourne
Parkville, VIC
12-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multi-tasking strength
  • Data interpretation
  • Due diligence
  • Microsoft Excel proficiency

Languages

Chinese
Native or Bilingual
English
Full Professional

Timeline

Investment Banking Intern

Ping An Securities Co., Ltd
09.2024 - 02.2025

Sales Associate

Original UGG Australia Classic
11.2023 - 08.2024

Sales Associate

Lovisa
09.2023 - 11.2023

Master of Education in Secondary - Secondary Teaching

Monash University

Bachelor of Commerce - Finance And Marketing

University of Melbourne

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BINZHU ZOU