BIPANA ALE
SYDNEY,NSW
Summary
Compassionate Personal Care Assistant with over 2 years in aged care, providing lifestyle and wellbeing support through 400 hours of supervised placements. Expertise in person-centered care, ADLs, mobility assistance, and infection control. Holds a Bachelor of Community Services and experience in customer service, enhancing communication and teamwork skills. Pursuing Aged Care Support Worker or Lifestyle & Wellbeing Officer role to foster dignity, independence, and social connection for residents.
Overview
1
1
Certification
5
5
years of professional experience
Work History
SUPERVISIOR
COLES
SYDNEY, NSW
02.2023 - Current
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
- Established communication channels between departments, enhancing collaboration and information flow within the organization.
- Reported employee, customer, and workplace needs to management to support informed decision-making.
- Facilitated onboarding process for new employees, ensuring understanding of company policies, procedures, and work ethics.
Lifestyle Assistant
Estia health
Epping, NSW
02.2025 - 08.2026
- Planned recreational activities for Estia Health residents.
- Assisted with lifestyle programs, outings, and group activities.
- Supported resident wellbeing through social engagement and meaningful conversation.
- Encouraged residents during craft, music, and exercise programs.
- Coordinated with care teams on individual activity needs.
- Organized workshops or seminars related to health and fitness topics or other areas of interest among customers.
- Performed quality assurance checks on all materials produced by the team related to the company's lifestyle program.
Certified Nursing Assistant
ESTIA HEALTH
SYDNEY, NSW
03.2024 - 07.2026
- Supported patients with personal hygiene tasks, including bathing and dressing, ensuring privacy and dignity.
- Provided comprehensive care to patients, aiding in bathing, feeding, and grooming to enhance comfort and wellbeing.
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals.
- Documented patient care, condition, progress, and concerns accurately to facilitate effective communication among healthcare team.
Customer Service Cashier
RESTURANTS AND CAFE
SYDNEY, NSW
08.2021 - 06.2022
- Delivered exceptional customer service during high-volume, fast-paced operations, enhancing customer satisfaction.
- Executed opening and closing procedures for store operations, ensuring a smooth start and finish to each business day.
- Assisted customers with product selection, inquiries, and order customization requests.
- Organized and prioritized multiple tasks, including restocking shelves and operating the cash register, to ensure smooth store operations.
- Ensured checkout area cleanliness by regularly cleaning surfaces and organizing items. at the checkout area by wiping down counters, sweeping floors.
- Guided customers in product selection and inquiries, personalizing service to meet individual needs.
- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.
- Performed store opening and closing duties as required.
Education
Certificate III - Individual Support (Ageing And Disability)
AUSTRALIAN COMMUNITY AND MANAGEMENT COLLEGE
Gosford , NSW 10.2025 - 10.2025
CERTIFICATE III - INDIVIDUAL SUPPORT (AGEING AND DISABILITY)
LUVIUM PTY LTD
Rockdale, NSW 01.2024 - 01.2024
BACHELOR'S DEGREE - BACHELOR OF COMMUNITY SERVICE
TORRENS UNIVERSITY
SURRY HILLSSECONDARY SCHOOL - MANAGEMENT OF ACCOUNTING
APEX ACADEMY
CHITWAN, NEPALSkills
- Patient care
- Electronic charting
- Infection control procedures
- Incident reporting
- Observing responses
- Operational Efficiency
- Leadership Development
- Program Management
- Crisis Management
- Teamwork and collaboration
- Multitasking
- Empathetic Communication
Certification
- FIRST AID
- POLICE CHECK
- NDIS
- Working with children check (WWC)
- MANUAL HANDLING
LANGUAGES
English Fluent, Nepali Fluent, Hindi Fluent
Timeline
Certificate III - Individual Support (Ageing And Disability)
AUSTRALIAN COMMUNITY AND MANAGEMENT COLLEGE
10.2025 - 10.2025
Lifestyle Assistant
Estia health
02.2025 - 08.2026
Certified Nursing Assistant
ESTIA HEALTH
03.2024 - 07.2026
CERTIFICATE III - INDIVIDUAL SUPPORT (AGEING AND DISABILITY)
LUVIUM PTY LTD
01.2024 - 01.2024
SUPERVISIOR
COLES
02.2023 - Current
Customer Service Cashier
RESTURANTS AND CAFE
08.2021 - 06.2022
BACHELOR'S DEGREE - BACHELOR OF COMMUNITY SERVICE
TORRENS UNIVERSITY
SECONDARY SCHOOL - MANAGEMENT OF ACCOUNTING
APEX ACADEMY