Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bipana Shrestha

Strathfield,NSW

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

3
3
years of professional experience

Work History

Cashier

woolworths group
Strathfield, NSW
03.2022 - 04.2025
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Ensured compliance with all safety regulations within the store environment.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Worked closely with front-end staff to assist customers.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Wait Staff Member

sahara by the park
Burwood, Nsw
01.2023 - 11.2024
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
  • Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
  • Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
  • Greeted and welcomed customers, providing them with menus.
  • Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
  • Processed payments accurately using cash registers or point-of-sale systems.
  • Delivered food items to customers at their tables in a friendly, courteous manner.
  • Ensured that all orders were taken correctly and in a timely manner.
  • Cleared dishes between courses and after guests finished dining.
  • Took beverage orders from patrons and served drinks promptly.

Education

Bachelor's in Information Technology

King's Own Institute
Sydney, NSW

Skills

  • Customer service
  • Receipt handling
  • Communication skills
  • POS system operations
  • Customer assistance
  • Patience and empathy
  • Professionalism and courtesy
  • Time management
  • Team collaboration

Timeline

Wait Staff Member

sahara by the park
01.2023 - 11.2024

Cashier

woolworths group
03.2022 - 04.2025

Bachelor's in Information Technology

King's Own Institute

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Bipana Shrestha