BIPENDRA BAJRACHARYA
Katherine South,NT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Support Coordinator
Ulaunch
Katherine, NT
01.2024 - Current
- Assists NDIS Participants to identify and plan strategies to achieve their, personal goals as specified in their NDIS plans, within a person-centred framework.
- Works equitably with Participants with respect to each individual’s right to dignity, privacy, independence and respect.
- Support participants to implement their NDIS plan to maximize the value for money they receive from their supports.
- Assist and coach participants on how to utilise the NDIS participant portal to make service bookings and changes, empowering participant choice and control.
- Achieve targets as identified by the Team Leader Support Coordination, in line with the strategic business plan and guidelines as set out by the NDIS.
- Develop trusting, positive, and professional relationships with participants and service providers.
- Provide information to Participants and advocate when necessary to facilitate access to community services and facilities.
- Support Participants in facilitating their independence by enabling empowerment and choice, and the promotion of personal resilience and social inclusion.
- Liaises with carers, families and significant others involved in providing care, including specialist generic agencies and other mainstream service providers.
- Conducts community presentations to raise awareness of the NDIS, including people with a disability in mainstream support.
- Works collaboratively with other Support Coordinators within the team and management. Actively participates and engages in team meetings and initiatives.
- Assists with problem solving and addressing any emergent issues.
- Identifies any communication or workflow issues and makes suggestions for improvement.
- Works towards goals and accepts guidance and direction from team leader and management.
- Enhance uLaunch reputation through continuous improvement and innovation.
- To signpost and support individuals to navigate the service system and explore a range of service options available to them within their community.
- To implement, monitor, and review the effectiveness of an offered individual supports and negotiate supports as agreed/funded and/or as appropriate.
- Manage your own time, set priorities, plan, and organise your own quality work to achieve specific objectives.
- Empower participants to exercise choice and control to access a range of formal community supports.
- Ensure that management are immediately informed of any participant and/or staff issues that arise and ensure appropriate reporting mechanisms have been followed.
- Liaises with carers, families and significant others involved in providing care, including specialist generic agencies and other mainstream service providers.
- Conducts community presentations to raise awareness of the NDIS, including people with a disability in mainstream support, including visiting NDIS participants and families in their home.
- Develop and establish effective professional working relationships with community organisations (mainstream and disability) that enable the delivery of client outcomes.
- Contribute knowledge in establishing procedures in the appropriate work-related field.
- To maintain accurate and comprehensive client information by maintaining up to date electronic file notes and maintenance of databases in order to monitor effective support coordination.
- Adherence to and actively promote Mission, Vision and Values, professional service standards, and the Disability Service Standards.
Manager/Team Member
Woolworths
Katherine, NT
02.2018 - Current
- Measure Customer Feedback
- Set up Pricing Strategies
- Monitor compliance with EU marketing standards for Vegetable
- Order supplies
- Adhere to organizational guidelines
- Manage budgets
- Supervise merchandise displays
- Maintain relationship with suppliers
- Ensure correct good labelling
- Oversee promotional sales
- Apply health and safety standards
- Managing the rosters and sending emails for new contract and induction
- Spreadsheets, filing and data entry
- Prepare delegated word processing tasks such as letters, agendas, minutes, case notes, training materials, reports, etc
- Efficiently and within deadlines
- Account reconciliation
- Ensure all information required by Regional Manager is supplied in a timely and accurate manner
- Communicate appropriately with clients and colleagues
- Arrange travel and accommodation for all Community Services - Aged Care staff
- Ensure schedule reminders, meeting arrangements and calendar arrangements are met
- Assist in completion of HR processes including collating staff timesheets, payroll assistance, maintaining mandatory compliance requirements for all Community Services- Aged Care staff, and other duties as required
- Undertake other reasonable duties within the scope of the relevant level as directed by the Manager.
Support Coordinator
Australian Regional & Remote Community Services
Katherine, NT
07.2023 - 12.2023
- Complete all internal assessments and reviews with the Care Recipient or their representative in accordance with the CHSP guidelines and scope of the service / activity as managed by ARRCS
- Support the Care Recipient and their support network with the implantation of their individual plan to ensure service delivery activated, continually reviewed and redesigned to reflect identified goals and the development of pathways in reaching those goals
- Ensure optimal service delivery to the Care Recipient, by being abreast of all new CHSP guidelines as well as ARRCS policy and procedures
- Support the program to become a person driven service that is responsive and supports individuals in achieving and building on their goals
- Assist in the facilitation of better planning and better outcomes for people accessing ARRCS services
- An ability to work independently and as part of a team
- Demonstrable problem-solving skills
- Adaptable & flexible
- Proficient in a vast range of computer software
- Have knowledge about managing the organization.
Community Service Program Support Officer
Victoria Daly Regional Council
Katherine, NT
04.2022 - 07.2023
- Provide overall effective office support to all staff in the Aged Care
- Ensure that tasks are performed efficiently, professionally and within deadlines
- Prepare agenda's and participate in team meetings and case management meetings as required
- Regularly review and develop systems as required to maintain and manage all data bases, files, reports, forms
- Regulate and monitor payments for Centrepay
- Prepare and submit claims for Medicare monthly for Home Care Package Program
- Prepare and submit DEX report to Department of Health Monthly
- Ensure the work area is well kept in a neat and tidy state
- Execute preparation of delegated word processing tasks such as letters, memo's, case notes, Training materials, reports and newsletters
- Prepare photocopying, collation and binding of materials or reports as required
- Record meeting minutes and distribute them to staff in a timely manner
- Ensure phones within the unit are answered in a timely fashion and take concise messages
- Carry out any other duties as directed by the Community Services Regional Manager
- Travel out to remote communities when required to support staff
- Ensure all program contracts are up to data.
Administration Officer
ABORIGINAL UNITED SERVICE
10.2021 - 04.2022
- Create job sheets for remote housing, DOIPL PWC and private jobs within your scope of responsibility
- Email/Assign to relevant departments
- To capture all new private customers' information for invoicing purposes please ensure that form New Customer Set-up details must be completed by customers, this form can be found in Common Folder/Templates
- Follow up jobs assigned to relevant departments within 7 days of it being allocated and ensure completed jobs are invoiced immediately
- Remote jobs assigned to sub-contractors has to be monitored and followed up within 7 days
- Once sub-contractors complete the job, ensure their invoices are signed off and forwarded to creditors for processing and payment
- All collated data/information regarding remote and private jobs should be input into simPRO web-based Accounting Program
- Assist other administrative staff with general administrative duties and file maintenance
- This position is the first point of contact by telephone, if away from desk for lunch break, please inform the Business Manager who will then take the calls, in the absence of BM, please notify other staff that are available or present in the office.
Accountant
PNP Business Solution
02.2012 - 11.2014
- Assist in the preparation of financial reports such as financial statements and budget performance
- Ensure compliance with application standards (i.e GAAP, FASB,) rules, regulations, and system of internal control
- Aid in the implementation of new accounting policies, standards, and guidelines
- Handle sensitive information in a confidential manner
- Assist with and act as the primary point-of-contact for auditor requests.
Education
Certificate IV in Disability - Disability Studies
Cube Institute Pty Ltd
Williamstown, VIC12.2022
Bachelor of Business Administration - Management, Law, and Finance
King's own Institute
01.2020
Skills
- Office inventory management
- Time Management
- Microsoft Access
- Microsoft Excel
- Travel administration
- Presentation Preparation
- Office Administration
- Employee Records Management
- Report Development
- Office Equipment Maintenance
- Documentation and Recordkeeping
- Workload Management
- Employee Development
- Document Management
- Meeting Coordination
- Project Support
- Travel Arrangements
- Budget monitoring
- Data Entry
- Office Opening and Closing
- Customer Database Systems
- Proficient in MYOB, QuickBooks Tally, Simpro, Etools, Tec1, Magiq, Leecare, Roubler, Visicase
Timeline
Support Coordinator
Ulaunch
01.2024 - Current
Support Coordinator
Australian Regional & Remote Community Services
07.2023 - 12.2023
Community Service Program Support Officer
Victoria Daly Regional Council
04.2022 - 07.2023
Administration Officer
ABORIGINAL UNITED SERVICE
10.2021 - 04.2022
Manager/Team Member
Woolworths
02.2018 - Current
Accountant
PNP Business Solution
02.2012 - 11.2014
Certificate IV in Disability - Disability Studies
Cube Institute Pty Ltd
Bachelor of Business Administration - Management, Law, and Finance
King's own Institute
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