-Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
-Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
-Mentored and trained employees to improve performance and encourage professional growth.
-Enhanced customer loyalty through exceptional service and consistent product quality.
Oversee all aspects of cafe operations, including staff management, inventory control, budgeting, and customer service.
Develop and implement marketing strategies to attract new customers and increase sales.
- Maintain a clean and organized cafe environment to ensure a positive customer experience.
- Train and supervise staff to deliver high-quality service and uphold company standards.
- Manage vendor relationships and negotiate contracts to ensure the best prices for supplies.