Biplav Katuwal
Mernda,VIC
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
9
9
years of professional experience
Work History
Store Manager
Eden Garden Fresh Market
11.2021 - Current
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Store Supervisor
IGA Mercato Fresh Plus Liquor
09.2019 - 10.2021
- Conducted timely performance evaluations to assess employee strengths, areas for improvement, and growth potential for career development opportunities.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Collaborated with upper management to develop strategic plans for store growth initiatives such as new product launches or expansion efforts.
- Maintained customer satisfaction with quick and professional handling of product returns.
Store Assistant
Vicfields Fresh Fruit And Vegies
01.2015 - 09.2019
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
- Greeted customers entering store and offered assistance with requirements.
Education
Advance Diploma of Civil Construction Design - Civil Engineering
Melbourne Metropolitan College
Level 14/190 Queen St, Melbourne VIC 300012.2023
Bachelor of Professional Accounting -
Holmes Institute
185 Spring Street, Melbourne VIC 300007.2019
Diploma of Business -
Australian Technical And Management College
Level 3, 123 Lonsdale Street, Melbourne VIC 300006.2015
Skills
- Process Improvements
- Customer Response
- Advertising Campaign Development
- Retail Inventory Management
- Multitasking and Organization
References
References available upon request.
Timeline
Store Manager
Eden Garden Fresh Market
11.2021 - Current
Store Supervisor
IGA Mercato Fresh Plus Liquor
09.2019 - 10.2021
Store Assistant
Vicfields Fresh Fruit And Vegies
01.2015 - 09.2019
Advance Diploma of Civil Construction Design - Civil Engineering
Melbourne Metropolitan College
Bachelor of Professional Accounting -
Holmes Institute
Diploma of Business -
Australian Technical And Management College
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