BIPLAV LAMA
Cooma
Summary
Dedicated Support Worker with aged care experience, focused on delivering compassionate, person-centred support. Experienced in assisting with daily living, promoting independence, and ensuring client safety and wellbeing.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Respect Age Care
Cooma
10.2025 - Current
- Ensured daily living standards by assisting clients with personal hygiene, enhancing overall well-being.
- Supported clients in daily living activities and ensured personal hygiene to promote comfort and dignity.
- Prepared meals according to dietary requirements and provided assistance during meals to encourage proper nutrition.
- Maintained accurate records of client care and observed changes in condition.
Disability Support Worker
Monaro Community First
Cooma
07.2025 - Current
- Developed personalized care plans based on individual client needs and preferences.
- Facilitated clients' daily living tasks, including eating, dressing, and grooming, to promote self-sufficiency.
- Supported clients in daily living activities to enhance independence and overall well-being.
- Maintained accurate records of client progress and service delivery documentation.
HEAD BARISTA
OLIVER BROWN
Auburn
01.2023 - 06.2025
- Managed daily operations of high-volume café environment.
- Brewed espresso using high-quality beans and precise techniques to deliver exceptional beverages.
- Monitored inventory levels and ordered supplies to prevent shortages and maintain service quality.
- Handled cash transactions and operated point-of-sale systems accurately.
- Maintained health and safety standards in the café to ensure a safe environment for customers and staff.
- Maintained equipment for optimal performance and longevity.
BARTENDER
THE STAR CASINO
09.2022 - 2023
- Managed daily operations to consistently achieve food and beverage objectives.
- Supervised floor during busy times, addressing and correcting service delivery mistakes.
- I took pride in maintaining daily health code requirements and sanitation processes.
- Organized employee time sheets and leave schedules to minimize schedule conflicts based on availability and demand.
BARTENDER
IRISH PUB
03.2016 - 09.2018
- Engaged guests to foster bar loyalty through friendly interactions.
- Executed alcohol awareness procedures to prevent intoxication and manage intoxicated guests.
- Contributed to maintaining clean, organized bar appearance and replenished supplies.
Education
Master of Business Administration (MBA) - Tourism and Hospitality Leadership
Kaplan Business School
Martin Place, Australia04-2026
Bachelors - International Hospitality and Tourism Management
Silver Mountain School of Hotel Management
Kathmandu, NepalHigher Secondary Education -
Hetauda School of Management
NepalSkills
- Personal hygiene assistance
- Patient support
- Care planning
- Nutrition monitoring
- Health and safety
- Client relationship management
- Activity coordination
- Project management
- Team leadership
Languages
English
Professional
Native
Full Professional
Certification
- Supporting safe and enjoyable meal
- Practical diabetics for disabilities
- Flair Bartender and Mixology.
- Science Bar Hygiene and Sanitation
- Responsible service of alcohol
- Passionate flair bartender
References
Available upon Request
Timeline
Personal Care Assistant
Respect Age Care
10.2025 - Current
Disability Support Worker
Monaro Community First
07.2025 - Current
HEAD BARISTA
OLIVER BROWN
01.2023 - 06.2025
BARTENDER
THE STAR CASINO
09.2022 - 2023
BARTENDER
IRISH PUB
03.2016 - 09.2018
Master of Business Administration (MBA) - Tourism and Hospitality Leadership
Kaplan Business School
Bachelors - International Hospitality and Tourism Management
Silver Mountain School of Hotel Management
Higher Secondary Education -
Hetauda School of Management