Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Websites
Timeline
Generic

Bipol Khadka

Darwin,Australia

Summary

Information Technology undergraduate with expertise in programming, networking, and systems analysis. Experience in customer service and technical support at WorldLink Communications, enhancing problem-solving and interpersonal skills. Known for adaptability and reliability, with a keen interest in cybersecurity and cloud technologies. Ready to apply technical knowledge and practical experience in fast-paced IT environments. Open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

3
3
years of professional experience

Work History

Team Member

Coles Supermarket
Darwin, NT
09.2023 - Current
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Greeted customers upon entering the store with friendly demeanor.

  • Assisted customers with inquiries and resolved issues promptly.
  • Processed payments using cash registers and credit card machines.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Upheld high standards of productivity and quality in operations.
  • Collaborated with team members to achieve daily goals.
  • Maintained positive working relationship with fellow staff and management.

Sales and Retail Assistant

WorldLink Communication Ltd.
Kathmandu, Nepal
07.2022 - 11.2022
  • Delivered exceptional customer service by assisting clients with IT products and services.
  • Supported sales efforts through clear explanations of product features and benefits.
  • Processed transactions efficiently using point-of-sale systems.
  • Managed inventory to maintain optimal stock levels and organized merchandise displays.
  • Addressed customer inquiries regarding product options and service availability.
  • Maintained an appealing retail environment through effective product display management.
  • Developed strong communication skills while working in a fast-paced, customer-centric setting.

Education

Bachelor of Information Technology

Charles Darwin University
Darwin, NT
12-2025

Skills

  • Customer service and support
  • Sales support and product demonstration
  • Effective communication
  • Team collaboration
  • Problem solving and critical thinking
  • Time management
  • Adaptability in fast-paced environments
  • Customer service
  • Problem solving
  • Friendly, positive attitude
  • Supervision and leadership
  • Customer relations
  • Microsoft Word

Volunteer Experience

Charles Darwin University, NT, Orientation Program, 2024, I volunteered in the Orientation Program at Charles Darwin University, where I assisted new students in navigating their first days on campus. My role involved providing information, answering questions, and supporting the organization of events to create a welcoming and inclusive environment. Through this experience, I developed strong communication, teamwork, and leadership skills by engaging directly with a diverse group of students and helping them feel comfortable in their new academic setting.

Languages

English
Full Professional
Nepali
Native/ Bilingual
Hindi
Full Professional

Timeline

Team Member

Coles Supermarket
09.2023 - Current

Sales and Retail Assistant

WorldLink Communication Ltd.
07.2022 - 11.2022

Bachelor of Information Technology

Charles Darwin University

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Bipol Khadka