Bishal Adhikari
Kings Meadows ,Tasmania
Summary
Knowledgeable and dedicated customer service professional with extensive experience in health, retail, and hospitality industry. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with consumers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimisation. Articulate, energetic, and results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses. My goal is to obtain an exciting, challenging, yet rewarding career in the service-based industry with greater emphasis in consumer’s satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Support Worker/ Team Leader
Li-Ve Tasmania/ GenU Tasmania
08.2021 - Current
- Assisting clients with daily living activities, organising, meal plan and personal care
- Providing emotional and behavioural support
- Medication administration and management
- Delivering individual support plans
- Budgeting and socialising
- Developed strategies for problem solving and conflict resolution among team members.
- Facilitated individualized client assessments to identify strengths, needs and resources.
- Provided advocacy services to ensure clients are being provided necessary services in a timely manner.
- Developed individual plans of care that address the unique needs of each client and their families.
- Coordinated with other health professionals to develop comprehensive treatment plans for clients with disabilities.
Pharmacy Assistant/ Dispensary Technician
Chemist Warehouse
02.2020 - 07.2021
- Greeting customers and responding to questions in friendly way.
- Organizing cash register by handling cash and eftpos transactions.
- Merchandising and rotating stock.
- Assisting pharmacist by responding to patient questions regarding prescription and medication-specific issues.
- Supporting efficient and timely replenishment of floor merchandise.
Supervisor
Priceline Pharmacy
01.2018 - 01.2020
- Employed strategic tactics such as cross-selling and upselling to drive sales.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Processed exchanges, refunds and team member purchases.
- Supervised stock management, merchandising shelves and preventing shrinkage.
- Accomplished business objectives by inspiring staff and promoting target products.
Education
Master of Arts - Hotel Management
Blue Mountains International Hotel Management School
03.2018
Bachelor of Science - Business, Culinary Arts and Management
Mountain State University, USA
05.2012
Skills
- Verbal and written communication
- Customer service
- Individual care
- Detail-oriented
- Teamwork
- Planning and Coordination
- Priority Management
- Conflict Resolution
- Staff Management
- Strategic Planning
- Staff training and development
- Collaboration
Certification
- Certificate IV in Disability
- NDIS Worker Orientation Module
- Assist clients with medication
- HLTAID012 Provide First Aid in an Education and Care Setting
- Basic life support
- Working with Vulnerable people
- Food safety Certificate
- Certified S2S3 Training, Chemist Warehouse.
Timeline
Support Worker/ Team Leader
Li-Ve Tasmania/ GenU Tasmania
08.2021 - Current
Pharmacy Assistant/ Dispensary Technician
Chemist Warehouse
02.2020 - 07.2021
Supervisor
Priceline Pharmacy
01.2018 - 01.2020
Bachelor of Science - Business, Culinary Arts and Management
Mountain State University, USA
- Certificate IV in Disability
- NDIS Worker Orientation Module
- Assist clients with medication
- HLTAID012 Provide First Aid in an Education and Care Setting
- Basic life support
- Working with Vulnerable people
- Food safety Certificate
- Certified S2S3 Training, Chemist Warehouse.
Master of Arts - Hotel Management
Blue Mountains International Hotel Management School
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