Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
References
Timeline
Generic
BISHAL POUDEL

BISHAL POUDEL

Kingsgrove,NSW

Summary

As a newly qualified IT specialist with a solid foundation in information technology, I bring a fresh perspective and a keen eagerness to solve complex technical challenges. Recognized for my quick learning ability and problem-solving skills during my academic training, I am adept at quickly adapting to new technologies and environments. I am passionate about leveraging my technical skills to contribute effectively to projects and collaborate with teams to deliver innovative solutions. My goal is to continually grow my expertise and make a significant impact in the IT field, focusing on system analysis and development..

Overview

2
2
years of professional experience

Work History

IT Technician

Fishbowl
03.2023 - Current
  • Conducted remote troubleshooting to diagnose software problems.
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems.
  • Resolved technical issues for clients through phone and email support.
  • Oversaw daily performance of computer systems.
  • Performed variety of clerical and administrative duties pertaining to on-site support.

Shift Supervisor

Consolidated
02.2022 - Current
  • Coordinated maintenance schedules for equipment to minimize downtime.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Supervised 20+ employees, ensuring efficient production processes.

Education

Master of Science - Information Technology

King’s Own Institution
Sydney, NSW
03-2024

Bachelor of Science - Information Technology

Birendra Multiple Campus
Bharatpur, Chitwan Nepal
03-2019

Skills

  • Technical Support
  • Database Management
  • Operating System and Microsoft Azure
  • Problem-Solving and End Users Remote Support
  • Complex Problem-Solving
  • Attention to Details
  • Team work and Time management
  • Critical Thinking
  • Troubleshooting and diagnostics

Leadership Experience

As a seasoned professional with a proven track record in leadership roles, I possess exceptional leadership skills that have consistently driven team success and organizational growth. I excel in fostering a collaborative and inclusive work environment, motivating team members to achieve their full potential. My leadership style is characterized by clear communication, strategic vision, Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments, Tackles challenges with positivity and drive to overcome and the ability to inspire others toward common goals.

Communication Skills

As an effective communicator, I possess strong verbal and written communication skills that have consistently contributed to successful collaboration and clear conveyance of ideas in various professional settings. I am adept at tailoring my communication style to different audiences, ensuring clarity and understanding. In my previous roles, I have demonstrated the ability to articulate complex concepts in a concise and accessible manner, facilitating efficient team communication and client interactions.

References

  • Operation Manager Of Fishbowl : Bibhushan Chhetri

     Email : Bibhushan@fishbowlbondi.com.au

Timeline

IT Technician

Fishbowl
03.2023 - Current

Shift Supervisor

Consolidated
02.2022 - Current

Master of Science - Information Technology

King’s Own Institution

Bachelor of Science - Information Technology

Birendra Multiple Campus
BISHAL POUDEL