Bishmay Poudyal

• Training for experiences working in the personal care capacities
• Skilled in carrying out nursing plans in accordance with instructions
• Confident in providing knowledge to clients with both physical and mental stimulation
• Hands on experience in providing short term care and associate transition
• Manage daily activities like clothing, grooming and toileting for clients
• Escort clients to and from activities and doctor’s appointments
• Assist clients with meals
• Carry out a nursing care plan in accordance with the supervisor's instructions
• Create monthly diaries for client activities .
• Manage to do Person centered plan for clients.
• Administer medication when required
• Take and record client’s vital observations
• Familiarity with established nursing and patient care practices and standards
• Ability to direct coordinate activities of health care support staff.
• Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
• Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
• Tracked service activities and outcomes against outlined plans and goals.
• Managed cases of clients receiving social or community service support.
• Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
• Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
• Developed personalized care plans, addressing each client's unique needs and goals for improved quality of life.

• Training for experiences working in the personal care capacities.
• Skilled in carrying out nursing plans in accordance with instructions.
• Confident in providing knowledge to clients with both physical and mental stimulation.
• Hands on experience in providing short term care and associate transition.
• Manage daily activities like clothing, grooming and toileting for clients.
• Escort clients to and from activities and doctor’s appointments.
• Assist clients with meals.
• Carry out a nursing care plan in accordance with the supervisor's instructions.
• Administer medication when required.
• Take and record client’s vital observations.
• Familiarity with established nursing and patient care practices and standards.
• Ability to direct coordinate activities of health care support staff.

• Training for experiences working in the personal care capacities
• Skilled in carrying out nursing plans in accordance with instructions
• Confident in providing knowledge to clients with both physical and mental stimulation
• Hands on experience in providing short term care and associate transition
• Manage daily activities like clothing, grooming and toileting for clients
• Escort clients to and from activities and doctor’s appointments
• Assist clients with meals
• Carry out a nursing care plan in accordance with the supervisor's instructions
• Administer medication when required
• Take and record client’s vital observations
• Familiarity with established nursing and patient care practices and standards
• Ability to direct coordinate activities of health care support staff.

• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Responded to customer requests for products, services, and company information.
• Delivered prompt service to prioritize customer needs.
• Maintained up-to-date knowledge of product and service changes.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Improved overall team productivity with proper time management and prioritization of tasks.

• Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
• Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
• Supported inventory management by keeping track of supplies used during daily tasks, ensuring availability when needed.
• Addressed emergency situations promptly and professionally while adhering to established safety guidelines at all times.
• Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.
• Used time management and efficient cleaning methods to meet deadlines.
• Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
• Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
• Used cleaners and squeegees to clean windows, glass partitions and mirrors.
• Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Organized and used industrial cleaning products following strict safety procedures.
• Developed and implemented comprehensive cleaning plan for entire building.
• Inspected building for potential safety hazards, reporting identified concerns to supervisor.
• Performed regular maintenance and repairs on various cleaning tools and equipment.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Used power scrubbing and waxing machines to scrub and polish floors.
• Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
• Assisted in training new crew members on company policies, procedures, and best practices in cleaning operations.
• Confirmed all cleaning tools and equipment were stored properly after use.

• Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
• Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
• Improved patient outcomes by providing comprehensive medication therapy management and counseling.
• Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
• Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
• Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
• Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
• Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
• Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
• Optimized drug therapy for patients by closely monitoring lab results, vital signs, and clinical response to medications.
• Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
• Supported emergency preparedness efforts through participation in mock disaster drills involving mass dispensing of medications.
• Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
• Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
• Maintained appropriate drug records and completed reports as necessary.
• Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
• Assisted other pharmacy staff with drug inventory, purchasing and receiving.

• Developed strategic sales plans for achieving revenue growth and exceeding targets.
• Boosted sales performance by identifying and targeting high-potential leads.
• Enhanced customer satisfaction with timely follow-ups and personalized service.
• Cultivated strong relationships, establishing trust and loyalty among clients.
• Collaborated with marketing team to develop promotional materials to boost product visibility.
• Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments.
• Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.