Bishnu Pokhrel
Kogarah,NSW
Summary
I am seeking a dynamic role within an organization where i can leverage my expertise and competency skills to contribute to the team's success. Eager to tackle challenging projects and thrive in a fast-paced environment that fosters continuous growth and learning.
Overview
5
5
years of professional experience
Work History
Team Leader- Bar One
Pier one autographs collection
Sydney, New South Wales
03.2023 - Current
- Promoted from Bar Attendant to Bar Team Leader for demonstrating exceptional leadership and performance.
- Trained new staff members on bar procedures, product knowledge, and customer interaction.
Waiter
Bambini Trust
Sydney
11.2022 - 11.2023
- learned how to work in a fast-paced restaurant
- Collaborated effectively with team members to deliver efficient and attentive service during peak hours.
Cafe Allrounder
OH BOY Cafe
Sydney
09.2022 - 02.2023
- Received "Best Service Excellence Award" for exceptional customer service.
- Contributed to a positive customer experience and boosted customer satisfaction.
Captain Waiter
Crown Himalayas
Pokhara, Nepal
10.2020 - 03.2022
- Handled diverse situations effectively, drawing on experience as a senior waiter
- Demonstrated versatility in managing various responsibilities, including serving, cashiering.
F&B Intern
Sofitel Bahrain Zallaq Thallassa Sea and Spa
Bahrain
11.2019 - 03.2020
- Gained valuable experience in the Food and Beverage department of a luxury hotel.
- Learned industry best practices in customer service, food presentation, and hospitality management.
Education
Bachelors of Hotel Management - Hospitality
Nepal Tourism And Hotel Management College
Pokhara,Nepal01-2019
Higher Secondary Education Board - Management
Global Collegiate Higher Secondary School
Pokhara,Nepal01-2015
School Leaving Certificate -
SOS Hermann Gmeiner School Gandaki
Pokhara,Nepal01-2012
Masters International Hotel Management - Hospitality
Torrens University
Sydney, NSWSkills
- Decision Making
- Leadership Skills
- Ability to work under pressure
- Fast Learner
- Teamwork
- Ability to work in a team
- Attention to detail
- Initiative
- Documentation And Reporting
- Complaint resolution
- Issue Resolution
- Staff Training
- Goal Setting
- Influencing skills
Education - University/ College
- 2015, HSEB, Global collegiate higher secondary school
- 2022-running, Masters in International Hotel management, Torrens university, Sydney
- 2012, Bachelor in Hotel Management, SOS Hermann Gmeiner School Gandaki
- 2019, Decision Making, Leadership Skills, Ability to work in team
Training
- 2018, 3 Months Bacardi bar training, Byanjan, Pokhara
- 2019, 20 days Coffee class, Himalayan Java Pokhara, Pokhara
- 2015, Diploma in Computer Application
Accomplishments
- Trainee of the quarter
- Best Service Excellence Award
Languages
English
Professional
alex lambert
Previous supervisor: +61439707393
Sophie
- Bar manager: +61484928771
Timeline
Team Leader- Bar One
Pier one autographs collection
03.2023 - Current
Waiter
Bambini Trust
11.2022 - 11.2023
Cafe Allrounder
OH BOY Cafe
09.2022 - 02.2023
Captain Waiter
Crown Himalayas
10.2020 - 03.2022
F&B Intern
Sofitel Bahrain Zallaq Thallassa Sea and Spa
11.2019 - 03.2020
Bachelors of Hotel Management - Hospitality
Nepal Tourism And Hotel Management College
Higher Secondary Education Board - Management
Global Collegiate Higher Secondary School
School Leaving Certificate -
SOS Hermann Gmeiner School Gandaki
Masters International Hotel Management - Hospitality
Torrens University
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