Bishoy Khella

• Spearheaded quality improvement initiatives that resulted in enhanced patient care services offered through the pharmacy setting.
• Managed assistant staff by providing guidance and training to ensure adherence to best practices and regulatory compliance.
• Maintained a clean and organized pharmacy workspace, adhering to strict sanitation guidelines for the safe handling of medications.
• Improved customer satisfaction by providing timely and accurate prescription processing, counseling on medication usage, and addressing any concerns or questions.
• Developed strong relationships with healthcare providers, fostering trust and collaboration in medication therapy management for patients.
• Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.

Performed all Pharmacist duties as required by Pharmacy owner in adherence to clinical guidelines, and laws set by governing bodies.

Worked to foster great relationships with patients, colleagues and staff team and the highest clinical standards to ensure best health outcomes for each patient.

• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
• Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
• Maintained appropriate drug records and completed reports as necessary.
• Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.