Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bishra Al Jorany

Perth,WA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Morley fresh
Perth, WA
12.2023 - 05.2024
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Sandwich Artist

Subway
Perth, WA
05.2023 - 11.2023
  • Greeted customers and provided product knowledge.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Operated cash registers to process payments from customers.

Customer Service Representative

Coles
Perth, WA
11.2021 - 08.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Supporting my dad who is a disability pensioner, who has spinal injuries, anxiety, disks and
PTSD, I help him with daily activities such as cleaning around the house, lifting heavy items,
going shopping, taking him to appointments and medical centres among achieving personal
goals.
Doing this for my dad has made me want to help others in the same way too.

Education

High School Diploma -

Australian Islamic College Kewdale
Perth, WA
01-2023

Skills

  • Hard Working
  • Customer Support
  • Quick Learner
  • Willing to work extra hours
  • Quick and reliable
  • Will always ask questions
  • Used to teamwork and socializing
  • Punctual

Certification

  • First Aid Certificate
  • Cert II in Community Services
  • Cert II in Sport Coaching
  • Fluent in Arabic

Timeline

Customer Service Representative

Morley fresh
12.2023 - 05.2024

Sandwich Artist

Subway
05.2023 - 11.2023

Customer Service Representative

Coles
11.2021 - 08.2022

High School Diploma -

Australian Islamic College Kewdale
Bishra Al Jorany