Team Leader
Umbrella Disability Services
01.2024 - 03.2025
- Lead, mentor, and support a team of disability support workers.
- Conduct regular supervision, team meetings, and performance reviews.
- Foster a positive and collaborative team culture, aligned with organizational values.
- Ensure services are delivered in line with individual support plans, goals, and NDIS requirements.
- Promote independence, choice, and dignity for all participants.
- Respond to incidents and participant needs in a timely and appropriate manner.
- Oversee rostering and scheduling to ensure adequate coverage.
- Maintain accurate records, including incident reports, participant progress notes, and timesheets.
- Ensure compliance with workplace health and safety, privacy laws, and NDIS practice standards.
- Act as the point of contact for participants, families, and external providers.
- Liaise with allied health professionals, case managers, and other stakeholders to support participant outcomes.