Summary
Overview
Work History
Education
Skills
Timeline
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Biswas Ranabhat

Cafe Manager
Artarmon,NSW

Summary

Successful Cafe Manager leading, training and motivating employees to consistently exceed targets. Delivers exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations. Competent in business management, marketing and inventory control.

Overview

4
4
years of professional experience

Work History

Cafe Manager

The Orchard By Acre Pty Ltd
Artarmon, NSW
10.2020 - Current
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Managed over 250-300 customers calls per day.
  • Handled business administration functions such as payroll, cash register counting and supply ordering.
  • Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
  • Secured daily cash by verifying totals and making nightly deposits.
  • Managed display products effectively to achieve consistent sales with minimal waste.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
  • Trained new employees on proper protocols and customer service standards.

Restaurant Manager

Canton Kitchen
Bankstown, NSW
03.2019 - 09.2021
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.

Education

BBA - Accounting And Business Management

King's Own Institute
Townhall
10.2021

High School Diploma -

Australia Institute of Business & Technology
Blacktown, NSW
08.2019

Skills

  • Focus and Follow-Through
  • Mathematical Calculation and Reasoning
  • Originality and Creativity
  • Hiring and Onboarding
  • Sales Tracking
  • Administrative Management
  • Management Training
  • Billing and Payment Processing
  • Team Recruitment
  • Customer Deliveries
  • Business Growth Initiatives

Timeline

Cafe Manager

The Orchard By Acre Pty Ltd
10.2020 - Current

Restaurant Manager

Canton Kitchen
03.2019 - 09.2021

BBA - Accounting And Business Management

King's Own Institute

High School Diploma -

Australia Institute of Business & Technology

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Biswas RanabhatCafe Manager