Bitten Pedersen
Perth,WA
Summary
I'm a 24-year-old Danish woman on a working holiday visa in Australia, currently residing in Perth. With qualifications including an RSA, a white card, and a valid driver's license, I am well-prepared for diverse roles. While I hold a degree in international business, my preference leans towards active, hands-on positions over desk jobs. With six years of experience in hospitality and a year of road sales for an ice cream company in Denmark, I am now seeking new challenges, particularly in mining or other FIFO positions. My upbringing on a crop farm has given me a strong work ethic and the ability to handle long hours, allowing me to thrive during demanding seasons. A passion for sports and an active lifestyle ensure my physical fitness and my readiness for demanding roles. Based in Perth, I plan to stay in Australia for at least 3 years, seeking a full-time role with long-term prospects if possible.
Overview
2
2
years of professional experience
Work History
Sales Apprentice
Actona Group
09.2022 - 03.2023
- Participated in sales meetings and presentations to gain knowledge and insight.
- Analyzed customer feedback and identified areas for improvement.
- Managed customer expectations and helped navigate sales processes.
- Provided product and technical support to customers.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Addressed customer queries and complaints with prompt and professional responses.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
Cleaning Crew Member
Dental Clinic
04.2022 - 09.2022
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Head Waitress
Restaurant Storådalens
03.2022 - 09.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Trained staff members on use of POS system.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Greeted new customers, discussed specials, and took drink orders.
- Supervised server staff and simultaneously served personal section of tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Head Waitress
Restaurant Lofotmat
05.2021 - 09.2021
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Trained staff members on use of POS system.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Daycare Worker
Børnehuset Nova
11.2020 - 03.2021
- Taught children to organize toys, wash hands, and share by leading by example.
- Encouraged good behaviors using positive reinforcement methods.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Monitored entrances and exits to maintain safety and organized environments.
- Prepared, served and cleaned up daily meals for 20 children.
- Created and implemented diverse educational strategies to boost development.
Education
BBA - International Business
Holstebro Handelsgymnasium
Holstebro, Denmark 07.2019
Skills
- Customer Needs Assessments
- Quality Control
- Following Project Plans
- Equipment Inspection
- Retail Sales Customer Service
- Dining Area Maintenance
Hobbies
I enjoy surfing, camping, gymnastics and maintaining a healthy lifestyle
Languages
Danish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Apprentice
Actona Group
09.2022 - 03.2023
Cleaning Crew Member
Dental Clinic
04.2022 - 09.2022
Head Waitress
Restaurant Storådalens
03.2022 - 09.2022
Head Waitress
Restaurant Lofotmat
05.2021 - 09.2021
Daycare Worker
Børnehuset Nova
11.2020 - 03.2021
BBA - International Business
Holstebro Handelsgymnasium
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