Bjorn Dasco

• Help customers understand and implement their NDIS plan to achieve their goals
• Connect customers with NDIS support providers and other sources of support, such as the local community and government assistance
• Organising meetings and liaising with stakeholders to support the needs of the customer and achieve their goals
• Build customers' skills and confidence in navigating the NDIS support system
• Meeting with and engaging customer to develop and refine their goals
• Engage customer's informal and formal supports
• Working with customers to help build their own capacity and independence
• Building knowledge of local services and organizations customers can utilize
• Liaising with NDIA, LAC’s, and other government funded services
• Providing crisis support to customers
• Assessing and managing risk in line with organizational policies and procedures

• Help customers understand and implement their NDIS plan to achieve their goals
• Connect customers with NDIS support providers and other sources of support, such as the local community and government assistance
• Organising meetings and liaising with stakeholders to support the needs of the customer and achieve their goals
• Build customers' skills and confidence in navigating the NDIS support system
• Meeting with and engaging customer to develop and refine their goals
• Engage customer's informal and formal supports
• Working with customers to help build their own capacity and independence
• Building knowledge of local services and organizations customers can utilize
• Liaising with NDIA, LAC’s, and other government funded services
• Providing crisis support to customers
• Assessing and managing risk in line with organizational policies and procedures

• Develop and review Individual Person Centred Plan for each participant

• Complete intake forms and initial assessments for new participants

• Identify and develop skills and knowledge of participants in order to achieve their goals

• Liaising with internal and external stakeholders

• Reverse marketing clients to employers

• 1:1 skills development sessions with clients

• Entering case notes and billing client in data system

• Provide on the job support and training to participants, employers, and co-workers

• Planning and organising employment preparation training workshops

• Referring clients to other services

• Performing client assessments

• Conducting individual recovery planning and goal setting

• Organising group activity planning

• Leading group discussions focusing on peer support and recovery

• Teaching exercise routines to members in the New Moves healthy lifestyle program

• Preparing healthy meals and educating members the importance of healthy diet

• Performing weekly OH&S checks to ensure the safety of all staff, members, and visitors

• Answering calls and providing required information while following company policy and procedure guidelines.

• Coordinate with clients and address their concerns

• Resolving client enquiries and transferring calls to proper departments when necessary

• Facilitate sales of all products and services according to the client’s needs

• Ensuring successful sales transactions by recording accurate client information and disclosing all legal obligations.

• Keep a track of the potential customers and their requirements

• Take follow up of all outbound calls

• Compiles and maintains all records of business transactions and office activities of the maintenance department.

• Responsible for shipping and receiving serviced equipment.

• Filing all invoices and work orders, as well as preparing stock inventory.

• Point of contact for ordering and receiving supplies.

• Organising storage and equipment area.

• Updating and maintaining company website

• Creating 3D conceptual designs and executing renderings for projects

• Meeting clients and providing design proposals

• Detailed surveying

• Assist in the selection of material finishes, furniture, and accessories for projects

• Assist in preparing finishes boards and editing images

• Preparing sketches and design schemes for projects