Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
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Björn Zangmeister

Björn Zangmeister

Melbourne,Vic

Summary

Accomplished Administration Specialist with a proven track record in various private and public sector organisations, adept in workflow and production management. Excelled in implementing workflow systems and enhancing data integrity, demonstrating exceptional customer service and project management skills. Achieved significant improvements in process efficiency and data verification, showcasing a strong ability to deliver results and meet project timelines.

Active team member and also able to work with little or no supervision, assist others in achieving timelines and outcomes.

Overview

13
13
years of professional experience

Work History

Passport Production Officer

Department of Foreign Affairs and Trade
2022.03 - 2024.01
  • Scanning of passport applications and supporting documentation
  • Cropping image and signature
  • Data verification of complex applications
  • Quality Authorisation and assigning ministerial consent to issue document
  • Pre-print Authorisation

Administration Coordinator

PricewaterhouseCoopers
2015.07 - 2019.07

Supported tax management team through:

  • Sorting and scanning of client related correspondence from ATO and ASIC; and assigning to team members to deal with via EDRMS and M-Files workflows
  • Lodgement of tax returns and other ATO related documents
  • Back up support for Corporate Secretarial Function - included preparing documents via CAS360 system


Key achievements were:

  • Successful management of major lodgement days by coordinating lodgements with team
  • Implementation of workflow management in new M-Files system
  • Selection of new cloud based Corporate Secretarial system for both Private Clients and Corporate Tax divisions

Contract Administration Specialist

Hays Specialist Recruitment
2013.09 - 2014.03

On assignment to Victorian Department of Health and Human Services participated in two whole of Victorian government response projects for the Victorian Royal Commission into the Care of Clients in Institutions.


Project One included:

  • Cataloguing files requisitioned for review
  • Data verification of key terminology identified to be reviewed
  • Collaborated with cross-functional teams to ensure project timelines were achieved


Project Two involved:

  • Collation and sorting of high level incident reports of clients and staff in Juvenile Justice facilities and entering into database to be presented to commission
  • Completing report input ahead of schedule


Project Three - Establishment of Payment Information in Oracle Financials for Client Housing Units - Disability Support Services

  • Establishment of data base and cross-check of other staff completed work to ensure data integrity
  • Setting up payment trial and testing program
  • Completion of project in timeframe


Contract Administration Specialist

Randstad Australia
2011.04 - 2012.07

On assignment to RMIT University - City and Bundoora Campuses worked as TRIM records management Administrator and Workplace Integrated Learning Placements Coordinator


TRIM Administrator duties included:

  • Receipt of electronic and hardcopy documents
  • Assigning electronic workflows and follow up with stakeholders, including update notes and audit trails
  • File electronically in record folders


Workplace Integrated Learning Placements Coordinator activities included

  • Review of Placement program status and update of placement agreement template documents
  • Preparation of reporting recommending that agreements for student placements be changed from annual agreements to three- or five-year placement agreements
  • Facilitated placement of students in organisations in the United Kingdom and Sweden

Education

Diploma - Management

APTI/Acquire Education
Melbourne
07.2015

Certificate IV - Business Administration

Talent2 Education
Melbourne, VIC
12.2011

Skills

  • Workflow Management
  • Production Management
  • Customer Service
  • Diary Management
  • Event and travel coordination
  • Training
  • Business writing
  • Document formatting and layout

Additional Information

I am an advocate for:

  • Mental Health
  • Diversity and Inclusion (particularly for culture, LGBT)


I have the ability to be able to assist others to achieve their goals through mentoring and coaching.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Passport Production Officer

Department of Foreign Affairs and Trade
2022.03 - 2024.01

Administration Coordinator

PricewaterhouseCoopers
2015.07 - 2019.07

Contract Administration Specialist

Hays Specialist Recruitment
2013.09 - 2014.03

Contract Administration Specialist

Randstad Australia
2011.04 - 2012.07

Diploma - Management

APTI/Acquire Education

Certificate IV - Business Administration

Talent2 Education
Björn Zangmeister