Bianca (Blair) Best
Year 12 Student *graduating On The 22nd October 2021*
8 Squires Street, Sunnybank Hills, Brisbane,Queensland
Summary
Experienced cashier and food survey with over 1 year and 7 months of experience in hospitality and retail. Excellent reputation for resolving problems and improving customer satisfaction. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of post-secondary education
Work History
O’Brien Group Australia at Suncorp Stadium and Gabba
02.2020
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized food for customers.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Completed inventory counts and ordered merchandise.
- Greeted over 50 to 200 customers per shift.
- Operated cash register to record all transactions accurately and efficiently.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Learned survey and learning supervising positions and provided backup at key times.
- Identified and communicated local insight and competitive activity to influence sales plans and tactics.
- Assisted in leading each shift by delegating duties and assigning specific tasks to 3 to 5 employees depending on where im located.
Education
No Degree - Certificate 3 in Business
Clairvaux Mackillop College
Mount Gravatt 02.2016 - Current
Skills
Teamwork
Customer Service
Microsoft Office
Supervision
Computer skills
Responsible
Computer proficiency
Conflict resolution
Written Communication
Organization and Time management
Self-motivated professional
Cultural awareness
Good listening skills
Leadership
Accomplishments
- Certificate III in business.
- RSA course.
- Food Handling course.
- 18+ months of experience with O’Brien Group Australia.
Timeline
O’Brien Group Australia at Suncorp Stadium and Gabba
02.2020
No Degree - Certificate 3 in Business
Clairvaux Mackillop College
02.2016 - Current