Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Blair McRae

Little Bay,NSW

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success and always ensure a great customer experience.

Overview

5
5
years of professional experience

Work History

Technical Support Assistant

Bluebet
  • Improved customer satisfaction by efficiently resolving technical issues and providing clear explanations.
  • Reduced response times for support tickets by streamlining the troubleshooting process.
  • Enhanced team productivity by training new technical support assistants on company policies and procedures.
  • Supported software installations and updates, ensuring optimal performance for end-user's.
  • Navigated multiple systems simultaneously during customer interactions, ensuring accurate information was provided at all times.

Work Experience at KPMG

KPMG Global Services
  • Streamlined communication for better efficiency between executive and team members by acting as a liaison.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
  • Contributed to a positive work environment through professional demeanour and strong interpersonal skills.

After-school Tutor

Family Members And Friends
01.2020 - 11.2023
  • Enhanced student comprehension by incorporating interactive activities and personalized attention.
  • Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
  • Boosted students'' confidence in their abilities through positive reinforcement and constructive feedback.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Work Experience at AIE

Academy Of Interactive Entertainment
08.2018 - 08.2018
  • Enhanced animation quality by refining character movements and expressions.
  • Collaborated with the animation team to create engaging content, adhering to project deadlines.
  • Contributed to the creation of visually appealing animations by utilizing various software tools and techniques.
  • Participated in team brainstorming sessions, contributing creative ideas for new animation projects.
  • Gained proficiency in industry-standard software such as After Effects, Maya, and Photoshop through hands-on experience.

Education

Bachelor of Engineering / Master's of Biomedical - Biomedical Engineering

University of New South Wales
Sydney, NSW
11.2026

High School Diploma -

Marcellin College
Randwick, NSW
09.2020

Skills

  • Communicable and diligent team member who has investigated, collaborated and researched various topics in the fields of engineering, biomedical sciences, medical sciences and technology
  • Experiencing working within a fast pace environment with responsibilities, dead-lines and commitments
  • Assisting and supporting others in the fields of mathematics, sciences and technology
  • High degree of proficiency with the Microsoft Office suite, Adobe Applications as well as experience with various design, animation and printing applications
  • Takes pride in delivering the best experience to customer and flexible with working hour to ensure customer needs are fulfilled
  • Adept analyst and problem solving in the fields of science and technology
  • Burgeoning creative and out of the box thinker

Affiliations

  • Cartoonist/Animator
  • Swimmer
  • Cross Country Athlete

Accomplishments

    Various awards that recognise and highlight a positive attitude behaviourally and skilfulness academically.

Timeline

After-school Tutor

Family Members And Friends
01.2020 - 11.2023

Work Experience at AIE

Academy Of Interactive Entertainment
08.2018 - 08.2018

Technical Support Assistant

Bluebet

Work Experience at KPMG

KPMG Global Services

Bachelor of Engineering / Master's of Biomedical - Biomedical Engineering

University of New South Wales

High School Diploma -

Marcellin College

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Blair McRae