Blair Thomas
O’Connell,Australia
Summary
Dynamic professional with extensive customer service experience at O’Connell Hotel. Demonstrated efficiency in managing cash transactions while upholding a professional demeanor. Proficient in medication administration and personal care assistance, building strong client relationships through effective communication. Dedicated to providing exceptional service and support.
Overview
7
7
years of professional experience
Work History
Casual
O’Connell Hotel
02.2025 - Current
- Communicated effectively with kitchen staff regarding orders placed by guests.
- Maintained a clean, organized work area at all times.
- Organized and restocked the bar area.
- Managed cash transactions including credit cards, debit cards and cash payments from guests quickly and efficiently.
- Assisted with inventory management by tracking stock levels of liquor, beer, wine and other supplies.
- Greeted customers and provided excellent customer service.
Permanent Part Time
Australian Unity
02.2025 - 04.2025
- Transported elderly individuals safely between their homes and medical appointments.
- Provided assistance to elderly clients with their daily activities such as bathing, dressing and grooming.
- Performed light housekeeping duties, including laundry, vacuuming and meal preparation.
Casual
Southern Cross Community Care
05.2019 - 02.2025
- Transported clients to medical appointments or recreational activities using wheelchair accessible vehicles.
- Facilitated communication between clients and family members by providing emotional support when needed.
- Administered medications according to prescribed instructions and documented dosage information accurately.
- Provided personal care services such as toileting, eating, transferring from bed to wheelchair.
- Performed light housekeeping duties such as dusting furniture or vacuuming floors in order to maintain a safe environment for clients.
- Maintained records of client care including daily logs, progress notes, incident reports.
- Built strong and trusting rapport with clients and loved ones.
Casual
Oliver's Real Food
01.2018 - 06.2018
- Restocked supplies of condiments, beverages and other items as needed.
- Operated cash registers accurately and efficiently during peak hours of business.
- Took orders accurately and communicated them to the kitchen staff promptly.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
Education
High School - Years 7&8
Lithgow High School
Lithgow01.2018
High School - Years 9&10
Portland Central School
Portland12-2017
Some College (No Degree) - Individual Support in aged and disability
TAFE
Lithgow, NSWSkills
- Team collaboration
- Punctuality and reliability
- Organizational skills
- Professional presentation
- Basic computer proficiency
- Bar service experience
- First Aid/CPR
- Customer service
- Manual handling expertise
- Medication administration
- Personal care assistance
- PEG feeding and management
- Catheter care expertise
- Tracheostomy care
References
- Joanne Tindall, Co-Worker, 0424 792 608
- Rebecca Hicks, Co-Worker, 0427 375 838
Timeline
Casual
O’Connell Hotel
02.2025 - Current
Permanent Part Time
Australian Unity
02.2025 - 04.2025
Casual
Southern Cross Community Care
05.2019 - 02.2025
Casual
Oliver's Real Food
01.2018 - 06.2018
High School - Years 7&8
Lithgow High School
High School - Years 9&10
Portland Central School
Some College (No Degree) - Individual Support in aged and disability
TAFE
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