Blaire Bloomfield
52 Elizabeth Street Horsham,Vic
Summary
I am an independent and reliable lady who would like to consolidate a career in Administration/ Accounting. My aim is to build up my existing skills in the areas of customer service and community contribution. I am well presented and well spoken. I believe I can undertake any task with the goal of exceeding expectations and completing it to a high-quality level. I enjoy interacting well with people and believe in first impressions and that my performance reflects my employer. Ensuring my individual performance is professional means success for my employer.
Overview
10
10
years of professional experience
Work History
Administration of Learning And Development
CFA District 16 &17
02.2024 - 06.2024
- Administration duties- filing, replying to emails, answering phones, updating courses
- Helping other members in the team
- Working with Volunteer members to organize courses
- Use of LMS (Learning Management system)
- Use of Microsoft office programs- Excel mainly
- Organization of Logistics, Catering, booking motels for Trainers/ Assessors
- Liaising with Trainers, Assesses, Instructors for different course co-ordination.
Service Advisor
Norton Motor Group
01.2023 - 01.2024
- Booking in vehicles for service, customer service skills, Cleaning, replying to emails, ordering parts, taking payments
Admin Officer Estimator and Personal Assistant to Management
Mick Cramer Spray Painter and Smash Repairs
01.2019 - 01.2023
- Answering phones, typing of quotes, customer contact, cash handling, Receipting, accounting, emails, following claims with insurance companies, checking of vehicles, parts ordering, invoicing, filling, bill payments, dealing with assessors for all vehicle needs, quoting, organising bookings for customers doing repair orders following up part orders and sublets for all vehicles
- Dealing with employee complaints in a professional manner
- Professional dealing of Talent and acquisition protocol.
Service Officer/Warranty Clerk
Morrow Motor Group
01.2017 - 01.2019
- Cash Handing, Receipting, dealing with customers, Phone calls, delivering of vehicles, warranty claims, talking with representatives for Hyundai, Nissan and Mazda
- Following up customers, checking all vehicle information, Repair Orders, Maintenance checks on vehicles and Part orders
Receptionist (Casual)
Mental Health Clinic Federation Building Horsham
01.2016
- Telephone communications and email, customer service and associated recording
Sales Assistant
Yes Optus
01.2015 - 01.2016
- Sales and associated queries, sales target management providing quality customer service, follow up, general office duties insurance claims for broken and damaged phones
Customer Relations Officer
GWM Water
01.2014 - 01.2015
- Reception duties, answering phones, data entry, banking, mail, typing correspondence, filing and other associated clerical duties, finding mains and water pipes, helping with new drainage plans
Administration Support Officer (Volunteer)
Horsham Community House
01.2014
- Administration various
Kitchen hand and Front of House
Western Hotel & Balmoral Café
01.2013
- Responsible serving of alcohol Kitchen duties
Education
Balmoral Community College k-12
Balmoral, VIC10-2013
Skills
- Customer Service
- Customer liaison
- Manage customer-care bookings
- Preparation of customer correspondence
- High level phone customer service skills
- Hospitality - food, beverage, and accommodation
- State Government Customer Service to Community Stakeholders
- Communication
- Strong written communication
- Accomplished verbal communication skills
- Strong Listening skills
- Risk Management
- Environmental, Health & Safety focused
- Cash management security
- Food Safety
- Project Management
- Able to align works programs across different business units within a multi-disciplinary enterprise
- Maintenance of project/job tracking documentation
- Retail
- Sales
- Cash management and banking
- Managing Sales Targets
- Microsoft Office skills
- Sharepoint
- Canva
- Adobe software
Accomplishments
- Aggregate award – VCE Art, 2013, Balmoral P&A Society
- Presentation of Drug & Alcohol Workshop, 2010, Balmoral Community
- Art Participation Award, 2010, Amnesty International
Otheremploymenthistory
- Commercial Housekeeper, West lander Motor Inn, 2014-01-01, Various Housekeeping
- Administration Support Officer (Volunteer), Horsham Community House, 2014-01-01, Administration various
- Kitchen hand and Front of House, Western Hotel & Balmoral Café, 2013-01-01, Responsible serving of alcohol, Kitchen duties
Qualificationsandeducation
- Certificate III in Business, 2015
- Certificate II Hairdressing, 2013
- Year 12 VCE Year, 2013
Vocationalskills
- Customer Service
- Customer liaison
- Manage customer-care bookings.
- Preparation of customer correspondence
- High level phone customer service skills
- Hospitality – food, beverage, and accommodation
- State Government Customer Service to Community Stakeholders
- Communication
- Strong written communication
- Accomplished verbal communication skills.
- Strong Listening skills
- Risk Management
- Environmental, Health & Safety focused.
- Cash management security.
- Food Safety
- Project Management
- Able to align works programs across different business units within a multi-disciplinary enterprise.
- Maintenance of project/job tracking documentation
- Retail
- Sales
- Cash management and banking.
- Managing Sales Targets
Community Service
- Horsham Community House, 2014, Administration Support Officer (Volunteer)
- Balmoral Fire Brigade, 2013, Assisting Brigade Officers, Station Maintenance
References
- Jennifer McGennisken, CFA- Lead acting Learning and development, j.mcgennisken@cfa.vic.gov.au, 0419 372 796
- Mark Gunning, CFA- D17 AFCO, m.gunning@cfa.vic.gov.au, 0439 067 636
- Steve Alcock, CFA – D16 AFCO, S.Alcock@cfa.vic.gov.au, 0429 044 672
Timeline
Administration of Learning And Development
CFA District 16 &17
02.2024 - 06.2024
Service Advisor
Norton Motor Group
01.2023 - 01.2024
Admin Officer Estimator and Personal Assistant to Management
Mick Cramer Spray Painter and Smash Repairs
01.2019 - 01.2023
Service Officer/Warranty Clerk
Morrow Motor Group
01.2017 - 01.2019
Receptionist (Casual)
Mental Health Clinic Federation Building Horsham
01.2016
Sales Assistant
Yes Optus
01.2015 - 01.2016
Customer Relations Officer
GWM Water
01.2014 - 01.2015
Administration Support Officer (Volunteer)
Horsham Community House
01.2014
Kitchen hand and Front of House
Western Hotel & Balmoral Café
01.2013
Balmoral Community College k-12
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