Dedicated Project Management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand.
Overview
6
6
years of professional experience
Work History
Land Development Officer
South East Water
Frankston, Victoria
02.2022 - 09.2022
Compiling development agreements with accredited consultants and contractors
Developing servicing strategies and accompanying plans
Building rapport with external and internal stakeholders
Complaint management and issue resolution for sites
Using lateral thinking utilising field and legislative knowledge for unique arrangements
Managing finances for projects
Introducing process efficiencies and improvements to works
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Project Manager Yarra Valley Water Connections
AusNet Services
Ringwood, VIC
10.2019 - 02.2022
Deliver all Yarra Valley Water’s new residential water connections
Negotiation skills to overcome resistance with external and internal stakeholders
Fostered relationships with vendors to promote positive working relationships.
Tracking profit and loss with a focus on supplier and account management
Managing escalations and complaints
Managing scope, time and cost to ensure quality on works
Leading a team of four full time employees and 11 field staff
Achieved project deadlines by coordinating with contractors to manage performance.
Organising requirements for deliverables
Co-ordinating changes and issues on site with adequate risk management and controls adhering to safety objectives and a good workplace culture.
Creating and improving standard operating procedures and safe work method statements
Aligning the team to Strategic & Business objectives
Identified plans and resources required to meet project goals and objectives.
Developed and initiated projects, managed costs, and monitored performance.
Project Manager Civil Operations
AusNet Services
Scoresby, VIC
09.2018 - 10.2019
Deliver all major projects to connect stormwater, sewer and water services to site
Negotiation skills to overcome resistance
Demonstrated respect, friendliness and willingness to help wherever needed.
Ensuring jobs are profitable
Managing scope, time and cost to ensure quality
Improved operations through consistent hard work and dedication.
Organised requirements for deliverables
Used critical thinking to break down problems, evaluate solutions and make decisions.
Coordinating changes and issues on site with adequate risk management and controls
Adequate Strategic & Business Management
Used coordination and planning skills to achieve results according to schedule.
Prepared variety of different written communications, reports and documents
Multiple Roles
Yarra Valley Water
Mitcham, Victoria
06.2016 - 09.2018
Processing and completing multiple and single lot development applications
Assess all development applications for compliance to guidelines including Build over easements and Water Metering and Servicing guidelines, WSAA
Knowledge of current legislation including but not limited to The Water Act 1989, The Victorian Building Act 1993, Building and Plumbing Regulations, WSAA standards, the Planning Scheme, MRWA standards, Water Metering and Servicing guidelines, Subdivision Act, Build Over easement guidelines and Conditions of Connection
Processing and completing Town Planning and Certification referrals and Statement of Compliance requests from councils
Assist with resolving and scheduling outstanding Recycled Water audits
Working with the Community Sewerage engineers and council to connect customers to sewer
Resolving billing errors resulting from a development application
Proven knowledge of across business processes, procedures and systems to resolve complex ombudsman enquiries to a mutually successful outcome
Working closely with other areas to reduce errors
Demonstrated respect, friendliness and willingness to help wherever needed.
Commitment to customer service, quality and continuous improvement
Personal motivation, initiative, problem solving, decision making and strong numerical reasoning
Excellent time management skills
Team player
Build and maintain mutually beneficial relationships with external and internal stakeholders including but not limited to contract managers, contractors and consultants to achieve positive outcomes
Demonstrated respect, friendliness and willingness to help wherever needed
Education
Certificate IV - Building & Construction (Contract Administration)