Professional Back Office Officer with excellent interpersonal skills and extensive customer service and sales experience. Team-oriented leader proficient in time-management and improving efficiency.
Overview
13
13
years of professional experience
Work History
Back Office Support
Reddrop Group
05.2021 - Current
Organized office operations, leading daily activities and controlling correspondence.
Maintained inventory for back-office supplies, computers and work-stations.
Created Reports outlining sales and GP.
Worked with IT department to address technology issues and shortfalls.
Data Entry.
Updated costs and retail pricing.
Cashier
Prahran Grocer
03.2017 - Current
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash and eftpos transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Handled cash with high accuracy and took care to check bills for fraud.
Helped customers complete purchases and locate items.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Used POS system to enter orders, process payments and issue receipts.
Produce Manager
Prahran Grocer
03.2020 - 05.2021
Maintained produce area and kept produce storage area clean and sanitary.
Assisted customers with produce questions.
Priced produce to achieve margin and sales goals.
Planned attractive produce displays, using colour and texture to enhance.
Purchased produce following guidelines of marketing plan.
Trimmed, washed and bundled produce.
Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
Pallet Picker and Delivery Driver
Venns Wholesale
05.2015 - 03.2017
Picked and packed order items.
Kept work areas neat, clean and free from debris.
Followed orders precisely for correct items, sizes and quantities.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Moved cardboard, plastic ties and other debris from unboxing to trash.
Delivered packages to supermarkets
Operated vehicle safely in highly congested areas with no traffic violations.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Inspected load security and checked for damages.
Kitchen Hand
A.D Ryans Bar
02.2011 - 11.2013
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Managed time to juggle multiple tasks simultaneously with ease.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Transported food items from storage areas to kitchen for prepping.
Labeled and stored all food items correctly and checked expiration dates routinely.
Education
High School Diploma -
Montmorency Secondary College
Montmorency, VIC
12.2014
Skills
Dependable and Responsible
Customer Service
Written Communication
Good Telephone Etiquette
Quality Assurance
Problem-Solving
Multitasking
Friendly, Positive Attitude
Troubleshooting
Basic Math
Excel Knowledge
Hobbies
Cars - Working on cars, competing in time trail events and 4x4ing.