Blake Bruning-Smith
Glen Iris,VIC
Summary
Proven to excel in dynamic environments, I leveraged my food safety knowledge and interpersonal skills at Leonda By The Yarra to enhance team productivity and customer satisfaction. By prioritizing cleanliness and a hard work ethic, I consistently contributed to achieving and surpassing branch targets at Reece Plumbing, demonstrating a passion and strong work ethic that drove positive results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Lead
Area9Lyceum
10.2023 - Current
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
- Assisted in marketing presentations, learning valuable skills such as powerpoint and excel.
Branch Delivery
Reece Camberwell
08.2023 - Current
- Demonstrated adaptability by accommodating for various needs when delivering to plumbers.
- Demonstrated strong teamwork skills by assisting fellow branch staff in fulfilling deliveries in an impromptu manner, fostering a positive work environment.
- Improved customer experiences with thorough knowledge of products and service offerings, in addition to going above and beyond in assisting customers with heavy products.
- Maximised time by working efficiently and effectively.
Food and Beverage Attendant
Leonda By The Yarra
10.2021 - Current
- Maintained clean and organized service standards to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs in order to comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
Branch Staff Member
Reece Plumbing
11.2022 - 08.2023
- Ensured smooth branch operations, maintaining accurate records and adhering to all regulatory compliance standards.
- Supported management in achieving branch targets through proactive participation in sales initiatives and cross-selling activities.
- Enhanced team productivity with efficient task delegation and effective communication among team members.
Subway Sandwich Artist
Subway
06.2019 - 10.2019
Education
Bachelor of Business Marketing - Marketing
Swinburne University of Technology
Melbourne, VIC2025
High School Diploma -
Caulfield Grammar School
St. Kilda, VIC11.2021
High School Diploma -
International School of Stavanger
Stavanger, Norway2017
Skills
- Efficient multitasking
- Clear Communication
- Food safety knowledge
- Cleanliness standards
- Interpersonal skills
- Passion and strong work ethic
- Tableside Service
- Guest Engagement
- Hospitality service expertise
Certification
Area9Lyceum Admin - 2024
Responsible Service of Alcohol - 2023
Food Handling Certificate - 2018
Timeline
Customer Service Lead
Area9Lyceum
10.2023 - Current
Branch Delivery
Reece Camberwell
08.2023 - Current
Branch Staff Member
Reece Plumbing
11.2022 - 08.2023
Food and Beverage Attendant
Leonda By The Yarra
10.2021 - Current
Subway Sandwich Artist
Subway
06.2019 - 10.2019
Bachelor of Business Marketing - Marketing
Swinburne University of Technology
High School Diploma -
Caulfield Grammar School
High School Diploma -
International School of Stavanger
Similar Profiles
SaM JenkinsSaM Jenkins
Bartender/Gaming Attendant at Lakes Entrance Sports and Community ClubBartender/Gaming Attendant at Lakes Entrance Sports and Community Club
Drew LloydDrew Lloyd
Laborer at Turn GroupLaborer at Turn Group
Ben WilliamsBen Williams
Head of Investor Relations at Homely.com.auHead of Investor Relations at Homely.com.au
Bella LiBella Li
Volunteering at St Ignatius ChurchVolunteering at St Ignatius Church
Nikki DavisNikki Davis
Customer Service Lead at WoodmenLifeCustomer Service Lead at WoodmenLife