Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alison Ross

Ascot,victoria

Summary

Results-driven retail worker with a solid background in cash handling and team dynamics. Demonstrated ability to manage daily shifts while maintaining a friendly shopping environment. Aims to boost operational performance and strengthen customer loyalty.

Overview

11
11
years of professional experience

Work History

Retail Worker /3rd Shift Supervisor

Supercheap Auto
Kangaroo Flat, Victoria
09.2023 - Current
  • Assisted customers with product selection and inquiries.
  • Stocked shelves and organized merchandise to enhance visibility.
  • Operated point-of-sale system for processing transactions efficiently.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Managed cash register operations using POS system and processed sales and returns.
  • Oversaw daily shift activities, ensuring operational consistency and customer satisfaction.
  • Consistently met and exceeded KPI benchmarks by optimizing retail operations.

Stud Farm Manager

Rifat Arabians
Bendigo, Victoria
06.2014 - 03.2018
  • Managed daily operations of livestock care and feeding procedures.
  • Implemented health and safety protocols to maintain farm compliance standards.
  • Monitored animal health, conducting routine checks and vaccinations as needed.
  • Applied knowledge of animal husbandry to meet livestock needs and minimize disease risk.
  • Managed budgets and tracked expenses related to labor costs, production costs, fuel costs and more.
  • Implemented effective horse stud farm practices to enhance breeding success.
  • Executed strategic sales and marketing initiatives to promote and sell horses.

Cleaner

O'Rourke's Prestige Cleaning
Bendigo, Victoria
02.2016 - 03.2017
  • Maintained cleanliness of assigned areas using appropriate cleaning supplies and equipment.
  • Collaborated with team members to complete cleaning tasks efficiently and effectively.
  • Followed safety protocols while handling hazardous materials and cleaning agents.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Recognized by management for providing exceptional customer service.
  • Performed comprehensive end-of-lease cleaning to ensure properties met required standards for tenant turnover.

Education

Agents Representative Certificate -

Entry Education
New Berrima, NSW
01-2021

Year 11 -

BSSC
Bendigo, VIC
01-2008

Year 7 - 10 -

Eaglehawk Secondary Collage
Bendigo, VIC
11-2007

Certificate lll In Retail -

Spectra
Melbourne, VIC

Skills

  • Customer service and support
  • Point-of-sale operations
  • Cash handling and inventory management
  • Visual merchandising strategies
  • Sales strategy development
  • Time management skills
  • Order processing efficiency
  • Front-end organization

References

  • Hasan Rifat - Owner of Rifat Arabians. 0428553393
  • Steven Matthews - Manager Supercheap Auto. 0414544776
  • Liam Thompson - Assistant Manager Supercheap Auto. 0412532691

Timeline

Retail Worker /3rd Shift Supervisor

Supercheap Auto
09.2023 - Current

Cleaner

O'Rourke's Prestige Cleaning
02.2016 - 03.2017

Stud Farm Manager

Rifat Arabians
06.2014 - 03.2018

Agents Representative Certificate -

Entry Education

Year 11 -

BSSC

Year 7 - 10 -

Eaglehawk Secondary Collage

Certificate lll In Retail -

Spectra
Alison Ross