Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Blake Goodberg

Llandilo,NSW

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Receipting Team Member

Anaconda
10.2021 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Retail Sales Assistant

BWS
02.2021 - 10.2021
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Managed cash register after end of shift to balance and record accurate transactions.

Dry Cleaner

Mountains Dry Cleaners
02.2016 - 12.2019
  • Sorted and counted articles removed from dryers to fold, wrap or hang items.
  • Used pressing machines and hand irons on appropriate garments.
  • Used hand and machine markers to receive and mark articles for laundry or dry cleaning.
  • Started washers, dry cleaners, driers or extractors and regulated machine processes.
  • Applied bleaching powders to spots and sprayed spots with steam to remove stains from fabrics.
  • Cleaned machine filters and lubricated equipment to maintain consistent functionality.
  • Received and counted clothing items to provide fees and date of pick up for customers.
  • Examined dried clothes to identify stains, tears and issues.
  • Used POS system to collect payments from customers, providing invoice for proof of transaction.
  • Used irons and iron boards to press clothing, folding and organizing garments.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.

Education

Tertiary Preparation Certificate IV

TAFE NSW
Wentworth Falls, NSW
12.2013

Skills

  • Data Entry
  • Critical Thinking
  • Social Perceptiveness
  • Organization and Time Management
  • Problem-Solving
  • Calm Under Pressure
  • Supervision and Leadership
  • Decision-Making
  • Good Telephone Etiquette
  • Relationship Building
  • Team Building
  • Conflict Resolution

Certification

  • WHS General Construction Induction Training

References

  • Trinity Fuller 0452 557 335 (Current Anaconda Eastern Creek Team Leader)
  • Lachlan Mitchell 0423 581 881 (Former Anaconda Penrith Store Manager)

Timeline

Receipting Team Member

Anaconda
10.2021 - Current

Retail Sales Assistant

BWS
02.2021 - 10.2021

Dry Cleaner

Mountains Dry Cleaners
02.2016 - 12.2019

Tertiary Preparation Certificate IV

TAFE NSW

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