Blake Jay
Victoria Point,QLD
Summary
Proven track record in enhancing operational efficiency, demonstrated during tenure at One 2 One Biz through expert organization and inventory management. Excelled in customer service at MACDONALDS, significantly boosting customer satisfaction. Skilled in heavy lifting and team collaboration, adept at exceeding employer expectations without compromising safety or quality. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
2
2
years of professional experience
Work History
General Labourer
One 2 One Biz
Victoria Point, QLD
09.2024 - Current
- Performed general housekeeping and cleaning tasks.
- Dusted furniture, vacuumed carpets, mopped and removed stains from items used.
- Washed walls, woodwork and windows
- Mowed lawns, whipper snipped edges & removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Increased workspace efficiency by organizing storage areas and maintaining an inventory of tools and supplies.
Crew Member
MACDONALDS
Victoria Point, QLD
04.2024 - 09.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
Customer Service Cashier
CRT
Roma, QLD
10.2022 - 04.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Assisted in the timely completion of month-end closing procedures by accurately performing reconciliations within deadlines.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Education
No Degree - SEE Program - Skills For Education & Employment
TAFE Queensland
Loganlea, QLD2024
High School Diploma -
Roma State College
Roma, QLD12.2022
Skills
- Heavy Lifting
- Problem-Solving
- General tool knowledge
- Safety Procedures
- Organization
- Basic Carpentry
- Regulations Compliance
- Mathematical proficiency
- Safety awareness
- Team Collaboration
Accomplishments
Construction white card - current
RSA Certificate - lapsed but can be renewed
Cadet Leader - Completed Cadetship with 136 Army Cadet Unit,
Timeline
General Labourer
One 2 One Biz
09.2024 - Current
Crew Member
MACDONALDS
04.2024 - 09.2024
Customer Service Cashier
CRT
10.2022 - 04.2023
No Degree - SEE Program - Skills For Education & Employment
TAFE Queensland
High School Diploma -
Roma State College