Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Blake Rosin

Officer,VIC

Summary

At McDonald's, I spearheaded initiatives that significantly reduced employee turnover, demonstrating strong leadership and a focus on creating a positive work environment. Skilled in customer service and staff training, I excel in enhancing team performance and customer satisfaction, showcasing my ability to manage operations efficiently. I am especially attuned to following and demonstrating safety precautions in the work place. Highly skilled shift supervisor with 6 years of experience supervising, scheduling and directing employees. Track record of boosting efficiency and highly focused on monitoring safety in busy and potentially hazardous environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Assistant

McDonald's
10.2018 - Current
  • Reduced employee turnover by fostering a positive work environment and addressing staff concerns promptly.
  • Maintained cleanliness standards throughout the establishment by enforcing company policies on sanitation practices among staff members during shifts.
  • Assisted in the training of new employees, ensuring they were prepared for their roles within the team.
  • Addressed customer concerns quickly and professionally, helping to maintain high levels of satisfaction among patrons.
  • Managed time effectively during shifts, prioritizing tasks based on urgency while still maintaining attention to detail in day-to-day operations.

Education

Kambrya College
Berwick, VIC

Skills

  • Customer service focus
  • Workplace Safety
  • Staff Training and Development
  • Employee Motivation
  • Customer Service
  • Critical Thinking

Certification

  • Food safety training since October 2018
  • High School VCE Graduate

Additional Information

I have been specially trained in food safety, capable of running a stressful environment while following all customer and staff safety, all to the standards of a manager. I am quick to identify and alert possible hazards in the workplace, swiftly managing and determining a solution. I have been trained in all areas of the workplace so I am capable of learning hastily and adapting to new environments.

Languages

German
Limited Working
English
Native or Bilingual

Timeline

Shift Assistant

McDonald's
10.2018 - Current

Kambrya College
Blake Rosin