BLAKE SCOTT MALCOLM

• Managed enquiries, quoting, invoicing and bookings using Xero and Microsoft Word
• Maintained client relationships and supported lead communication and follow-up
• Coordinated contractors, suppliers and trades to support project delivery
• Managed staff rosters, administration and business support functions
• Assisted with social media marketing, website updates and online presence
• Managed daily operations for concrete production and delivery schedules.
• Coordinated team activities to ensure efficient workflow and task completion.

Harcourt put me under their wing while I was studying real estate.

Open homes.

Practical learning

• Assisted with concrete preparation, pouring and finishing across residential projects
• Worked alongside trades teams maintaining safe and organised worksites
• Supported driveways, patios, pathways and foundation works

• Delivered premium vehicle detailing and grooming to BMW standards
• Maintained showroom-quality presentation and dealership support
• Assisted with stock presentation and vehicle movement
• Assist with sales every now and then

• Assisted customers in selecting vehicles that matched their needs and preferences.
• Conducted vehicle presentations to highlight features and benefits effectively.
• Managed customer inquiries through phone and in-person interactions efficiently.

• Delivered food products to customers promptly, meeting delivery timelines.
• Delivered wholesale products across Auckland, ensuring safety and efficiency in transport
• Managed schedules, manifests and proof-of-delivery documentation
• Provided professional and reliable customer service to enhance customer satisfaction
• Conducted safety inspections on delivery vehicles to identify maintenance issues.