Summary
Overview
Work History
Education
Skills
Accomplishments
References
Additional Information
Timeline
Generic

Blake Watson

Point Vernon

Summary

Organized Removalist Driver with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Knowledgeable Mover driven to exceed expectations in all areas with resourcefulness and problem-solving strengths. Quick learner skilled at adapting to changing demands. Maintain high levels of customer service on busy and high-demand days. Reliable Mover familiar with scheduling, customer service and compliance. Strong time management and conflict resolution skills. Excellent record of keeping damages and claims to minimum while maximizing load volumes. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships in dynamic, fast-paced settings.

Overview

13
13
years of professional experience

Work History

Furniture Removalist

Davis Removals
10.2022 - Current
  • Enhanced customer satisfaction by carefully wrapping and packing delicate furniture items for safe transportation.
  • Streamlined the moving process by effectively disassembling and reassembling large furniture pieces.
  • Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
  • Improved team efficiency through clear communication and collaboration with fellow movers in coordinating tasks.
  • Maintained clean and organized moving trucks, ensuring all equipment was readily available for each job.
  • Increased customer referrals by providing exceptional service, consistently arriving on time, and exceeding expectations.
  • Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
  • Assisted clients with last-minute packing needs, demonstrating adaptability and a strong work ethic in high-pressure situations.
  • Provided accurate estimates for clients by assessing the scope of each move and calculating necessary labor hours and resources.
  • Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
  • Completed residential and commercial moves efficiently by adhering to schedules and managing time effectively throughout the day.
  • Ensured client satisfaction with post-move follow-ups, addressing any concerns or issues promptly to maintain an excellent reputation in the industry.
  • Navigated challenging spaces safely during moves, expertly maneuvering heavy furniture items up staircases or through tight hallways without causing damage.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
  • Followed verbal and written instructions to properly move and ship products.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Strapped items down over protective padding to secure throughout transportation.
  • Followed safety protocols to prevent accidents and injuries.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.

Furniture Removalist

Gold Stallion Removals
03.2018 - 05.2022
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Managed warehouse operations and verified proper shipment procedures.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Operated equipment while observing standard safety procedures.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
  • Conducted thorough pre-move inspections of furniture items to identify existing damages or potential challenges while handling them during relocation processes.
  • Supported move coordinators in planning logistics for complex projects, offering insights based on experience to optimize project execution.
  • Navigated challenging spaces safely during moves, expertly maneuvering heavy furniture items up staircases or through tight hallways without causing damage.
  • Assisted clients with last-minute packing needs, demonstrating adaptability and a strong work ethic in high-pressure situations.
  • Enhanced customer satisfaction by carefully wrapping and packing delicate furniture items for safe transportation.
  • Streamlined the moving process by effectively disassembling and reassembling large furniture pieces.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.

Branch Manager

Caloundra Removals
08.2014 - 12.2017
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
  • Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
  • Championed process improvement initiatives that resulted in increased efficiency, improved service quality, or cost savings for the organization as a whole.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
  • Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.

Branch Operations Manager

Grace
01.2011 - 03.2014
  • Improved branch efficiency by streamlining operations and implementing new processes.
  • Managed daily branch operations for optimal productivity and customer satisfaction.
  • Reduced staff turnover with effective training programs and employee support initiatives.
  • Increased overall sales, implementing targeted marketing strategies and promotional campaigns.
  • Overhauled outdated operational procedures to increase branch effectiveness and reduce errors.
  • Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
  • Developed strong relationships with clients, resulting in increased loyalty and repeat business.
  • Enhanced customer experience by providing exceptional service and addressing concerns promptly.
  • Collaborated with senior management to create strategic plans for future branch growth and expansion.
  • Implemented cost-saving measures to reduce overhead expenses without sacrificing quality or service levels.
  • Oversaw inventory management processes, ensuring accurate records and timely reordering for optimum stock levels.
  • Conducted regular performance evaluations for staff members, identifying areas for improvement and opportunities for advancement.
  • Coordinated special events at the branch location which resulted in increased foot traffic.
  • Monitored financial transactions to detect any suspicious activity or potential fraud.
  • Contributed to ongoing process improvements that led to increased efficiency across various aspects of branch operations.
  • Established best practices for resolving client issues quickly while maintaining high standards of professionalism.
  • Complied with regulatory guidelines and requirements.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Engaged employees in business processes with positive motivational techniques.

Education

Year 10 Certificate

Campbell House School
Glenfield, NSW
11.2007

Skills

  • Critical Thinking
  • Self-Motivated
  • Team building
  • Vehicle Maintenance
  • Materials Handling and Transport
  • Work Assignments
  • Team Collaboration
  • Team Leadership
  • Verbal and Written Communication
  • Staff Management
  • Customer Relationship Management
  • Schedule Preparation
  • Employee Training
  • Job Assignments
  • Wrapping and Boxing
  • Loading and Unloading
  • Vehicle Inspection
  • Customer Order Fulfillment
  • Cash Handling
  • Problem-Solving Skills
  • Time Management
  • Payment Handling
  • Furniture Moving
  • Route Planning
  • Inventory Listing
  • Commercial Driving
  • Load Security
  • Transportation and Logistics
  • Staff Training
  • Credit Card Payment Processing
  • Freight Operations
  • Customer Relations

Accomplishments

  • Improved route efficiency by utilizing mobile planning and traffic notification software.

References

Work references:


Dustin Kelly 

Removalist/ Driver - 0478 260 880


Personal references: 

Megan Matthews - 0407 647 812 




Additional Information

I am currently working as an interstate truck driver/furniture removalist where my dedication and hard work have ensured accurate and timely pick-ups and deliveries to many happy customers. I am committed to delivering on schedule and I am currently working 6 day -interstate trips weekly, with flexibility of working weekends and 12+ hour days.


As a skilled truck driver, I have experience with loading and unloading, forklift operations moving large items such as shipping containers, working long hours and planning the safest route to and from jobs. On top of this, I am a safety conscious worker who always inspects and maintains cleanliness of my vehicle. I believe I would make a great asset to your team and represent your business in a professional manner at all times and maintain on-going relationships with clients.


I currently hold a HR truck license and I am willing to obtain HC/MC given the chance.


I am seeking full time work and more than flexible to work weekends and overtime when necessary.
I wish to apply for any work you have available at present or in the near future,
If you have any further questions, please do not hesitate to contact me to discuss further. I look forward to hearing a response from you,

Timeline

Furniture Removalist

Davis Removals
10.2022 - Current

Furniture Removalist

Gold Stallion Removals
03.2018 - 05.2022

Branch Manager

Caloundra Removals
08.2014 - 12.2017

Branch Operations Manager

Grace
01.2011 - 03.2014

Year 10 Certificate

Campbell House School

Similar Profiles

CREATE PROFILE
Blake Watson