Blakeney Kinsella
Melbourne,VIC
Summary
Proven track record in enhancing customer experiences through adept administrative skills and efficiency. Excelled in multi-task management and teamwork, significantly improving client satisfaction. Skilled in Microsoft applications and proficient in demonstrating adaptability and a commitment to excellence.
A hard working, motivated individual who is always willing to go above and beyond to learn new skills to complete the job at hand to the highest standard.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Investment Administrator
Praemium
Melbourne , Victoria
07.2024 - Current
- Responded promptly and professionally to customer inquiries concerning their investments or accounts.
- Conducting account updates, such as updating bank accounts, trustee details, changing account types, as well as name changes.
- Processing transfer forms, payment request forms, fee consents, and setting up new client accounts.
Sales Representative
Climasolar
Melbourne , Victoria
05.2024 - 07.2024
- Generated new sales leads through door-knocking.
- Analyzed customer feedback to improve sales techniques.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Negotiated deals and handled complaints or objections.
Pension Administrator
DP Pensions Limited
United Kingdom
08.2022 - 03.2024
- Assisted employees with completing paperwork required for enrollment in pension plans, including beneficiary designations and other forms.
- Responded promptly to inquiries from participants regarding their account information.
- Collaborated with various third-party companies, including financial advisers, powers of attorney, and investment companies.
- Processing client contributions, advice fees, transfers in, and general account maintenance.
Cashier
The arcade gift shop
United Kingdom
06.2017 - 07.2022
- Assisted customers by answering questions about various products and services offered.
- Processed transactions using different forms of payment accurately and efficiently.
- Stocked shelves with merchandise when needed.
- Ensured tidiness of checkout space by maintaining registers, countertops, windowsills and floors.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
A-level -
The Folkestone School For Girls
Folkestone, Kent, United Kingdom06-2022
Skills
- Administrative experience
- Efficiency
- Adaptability
- Teamwork
- Multi-task management
- Microsoft
- Phone call answering
Certification
- Victorian RSA
Timeline
Investment Administrator
Praemium
07.2024 - Current
Sales Representative
Climasolar
05.2024 - 07.2024
Pension Administrator
DP Pensions Limited
08.2022 - 03.2024
Cashier
The arcade gift shop
06.2017 - 07.2022
A-level -
The Folkestone School For Girls
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