BLESS MAMBOH
Central Coast,NSW
Summary
Experienced Program management professional with a proven record of driving projects to completion. Skilled in fostering team collaboration and consistently delivering results in fast-paced and ever-changing environments. Demonstrated expertise in risk management and resource allocation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Manager
Connections Disability Services
06.2022 - Current
- Improved our operations and visibility in the market by 30%
- Expand services, tapping into niche markets, and forming partnerships to grow revenue and clients
- Meet all NDIS standards and policies, ensuring top-quality services and accountability
- Create and execute plans that improve services, boost client retention, and drive success
- Simplify processes and using technology to cut costs and improve outcomes
- Build trust with clients, families, and stakeholders to strengthen reputation and collaboration
- Oversee financial planning to ensure sustainable growth while meeting organizational goals
- Design and roll out new services to address client needs and keep the company ahead of industry trends
- Continuously gathering feedback and making improvements to ensure exceptional service delivery
- Lead project execution, managing timelines, budgets, and resources to ensure timely delivery
- Coordinate teams to meet milestones and exceed client expectations
- Develop proposals and bids, securing new projects and fostering client relationships
- Optimize processes for cost savings and improved project delivery
- Monitor budgets, ensuring financial control and adherence to goals
Junior Project Manager
Ministry of Transport and Infrastructure
02.2019 - 01.2022
- Assisted in project planning by supporting the team with timeline management and resource allocation
- Coordinated communication among stakeholders to ensure a smooth project flow and timely updates
- Aided in the preparation of project proposals and client presentations
- Monitored project progress, contributing to the reporting of milestones, budgets, and risks
- Maintained project documentation and ensured adherence to company standards and procedures
- Facilitated workshops to collect project requirements and user feedback.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Recruited and oversaw personnel to achieve performance and quality targets.
Project Manager Intern
Ministry of Transport and Infrastructure
04.2017 - 08.2018
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Coordinated material procurement and required services for projects within budget requirements.
Education
Master of Science - MBA And Global Project Management
Torrens University Australia
Sydney, NSW05-2024
Bachelor of Science - Project Management
Jomo Kenyatta University
Nairobi12-2019
Skills
- Problem-solving and Innovation
- Stakeholder Relationship Management
- Leadership & Team Management
- Project & Financial Management
- Technological Proficiency
- Negotiation & Sales Expertise
- Time Management & Efficiency
- Strategic planning
- Resilience & Adaptability
- Strategic Business Development
- Contract development
- Project management
Accomplishments
- Secured 5+ new business opportunities, leading to a 20% growth in company revenue within 12 months.
- Strengthened relationships with key clients, improving retention by 34% and securing long-term contracts.
- Optimized internal workflows and resource allocation, reducing project delivery time by 18% and improving overall project efficiency.
Professional Development
- NDIS Business Development & Management Training, Deepened expertise in NDIS compliance and funding processes.
- Leadership & Team Management Course, Enhanced leadership and conflict resolution skills.
- PMP Certification, Strengthened project management expertise in budgeting, scheduling, and resource allocation.
- Business Strategy & Innovation Workshop, Focused on innovative strategies for business growth.
- Diversity & Inclusion Training, Gained insights into fostering inclusive environments and understanding diverse client needs.
Certification
- First Aid Certification
- Working with Children
Timeline
Program Manager
Connections Disability Services
06.2022 - Current
Junior Project Manager
Ministry of Transport and Infrastructure
02.2019 - 01.2022
Project Manager Intern
Ministry of Transport and Infrastructure
04.2017 - 08.2018
Master of Science - MBA And Global Project Management
Torrens University Australia
Bachelor of Science - Project Management
Jomo Kenyatta University
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