Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Blessed Mukundu

AVELEY,WA

Summary

An organized and dependable candidate with the ability to manage multiple priorities with a positive attitude. I possess a willingness to take on added responsibilities to meet team goals. A reliable and upbeat individual with prior success in promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. A dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

7
7
years of professional experience

Work History

Brokers Assistant

Loans Unlimited
12.2023 - 07.2024
  • Demonstrated a strong work ethic and commitment to continuous improvement by actively seeking feedback from senior brokers and incorporating constructive advice into daily practices.
  • Built strong relationships with clients, ensuring their financial needs were met and expectations exceeded.
  • Managed documentation related to trade executions and settlements, facilitating smooth transaction processes for clients.
  • Contributed to increased client retention by consistently providing exceptional customer service and support.

Sales Assistant

Platypus Shoes
12.2021 - Current
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Consistently achieved and exceeded sales targets through effective communication and customer engagement.
  • Independently operated the store during peak hours, demonstrating strong decision-making skills.

Mixing Engineer

Independant
01.2021 - Current
  • Collaborated with a variety of different artists, producers and engineers to create audio recordings.
  • Produced extensive projects within a timely manor.

Kitchen Hand

Hungry Jacks
02.2017 - 01.2022


  • Managed time to juggle multiple tasks simultaneously with ease.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Proficient in till operations, handling customer transactions accurately and efficiently.
  • Collaborated with the kitchen team to prepare and deliver high-quality food in a fast-paced environment.

Education

High School Diploma -

Swan Valley Anglican Community School
11.2020

Skills

  • Excellent customer service: Proven ability to provide exceptional service and build positive relationships with customers
  • Sales and negotiation: Track record of achieving and surpassing sales targets through effective sales techniques
  • Teamwork and collaboration: Adept at working collaboratively with team members to achieve common goals
  • Complex Problem-Solving: Experience in breaking down intricate problems into manageable components for systematic resolution
  • Customer Needs Assessment: Skillful in conducting thorough assessments of customer requirements and preferences
  • Time management: Efficiently prioritize tasks to meet deadlines and achieve set objectives
  • Excellent communication: Experience in adapting communication style to different audiences, such as customers, colleagues, and superiors

Languages

Shona
Professional Working
English
Native or Bilingual

Additional Information


Anthony Traino (Manager at Platypus Shoes)

Mobile: +61 448 242 792


Caillan Timbrell (Manager at Loans Unlimited)

Mobile: +61 418 718 836

Timeline

Brokers Assistant

Loans Unlimited
12.2023 - 07.2024

Sales Assistant

Platypus Shoes
12.2021 - Current

Mixing Engineer

Independant
01.2021 - Current

Kitchen Hand

Hungry Jacks
02.2017 - 01.2022

High School Diploma -

Swan Valley Anglican Community School

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Blessed Mukundu