Blesson Thomas Mathew
Dubbo,NSW
Summary
Proven achiever with extensive experience in document control and project planning, notably with NHS - National Health Service. Expert in electronic records management and database management, enhancing operational efficiency. Demonstrated ability to foster partnerships and exceed project goals through strategic planning and exceptional organizational skills. Increased sales by adapting strategies, showcasing both hard and soft skills in dynamic environments.
Overview
10
10
years of professional experience
Work History
Document Controller
NHS - National Health Service
United Kingdom
08.2022 - 03.2024
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Provided support for document controls and worked with contract documents.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Established and managed document distribution matrix and document control register.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Coordinated document exchange between departments, contractors, suppliers, and customers.
Planning Assistant
JH Construction
QATAR
09.2018 - 05.2022
- Collaborated cross-functionally with planning and other teams to cement partnerships and achieve mutual goals.
- Evaluated permits for zoning changes and building projects by closely checking information against approval requirements.
- Showcased results obtained by Type studies using detailed reports and polished visual representations.
- Conducted site assessments to verify plan accuracy and feasibility of proposed developments.
- Outlined data about population, land usage and zoning data with charts, graphs and PowerPoint presentations.
- Established project goals and objectives by reviewing project initiatives in line with company requirements.
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Monitored and tracked progress of projects using Gantt charts and project management software.
- Prioritized schedules to meet project goals and overall customer satisfaction.
Sales Assistant
MK Enterprises
Qatar
11.2016 - 06.2018
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed efficient cash register operations.
- Prepared PowerPoint presentations and Word documents for sales presentations.
Sales Agent
Power Tech Electric and Electronic Services
INDIA
07.2014 - 10.2016
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
- Adjusted sales scripts to better target needs of specific individuals, boosting sales by Number%.
- Increased sales and customer satisfaction through personalized servicing.
- Explained features and advantages of Type products or services to promote sales.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
Education
Certificate I - Project Management
Transe Institute
Qatar 09.2019
Professional Diploma In Hardware And Networking - Electronics Equipment Installation And Repair
INDIA
Gov Polytechnic College 09.2016
Foundation Course - Computer Networking
INDIA
Training Institute 08.2014
3 Year Diploma - Electronic Engineering
Kerala University of Engineering
INDIA05.2014
Skills
- Skilled in Software
- Electronic Records Management
- Document organization
- Database Management
- Standard Operating Procedures
Languages
English
Full Professional
Hindi
Native or Bilingual
Malayalam
Native or Bilingual
Tamil
Full Professional
License
Valid Australian Driving license
White Card
Australia PR
Timeline
Document Controller
NHS - National Health Service
08.2022 - 03.2024
Planning Assistant
JH Construction
09.2018 - 05.2022
Sales Assistant
MK Enterprises
11.2016 - 06.2018
Sales Agent
Power Tech Electric and Electronic Services
07.2014 - 10.2016
Certificate I - Project Management
Transe Institute
Professional Diploma In Hardware And Networking - Electronics Equipment Installation And Repair
INDIA
Foundation Course - Computer Networking
INDIA
3 Year Diploma - Electronic Engineering
Kerala University of Engineering