Microsoft Office Suite
A dedicated and passionate support worker with extensive experience in disability support, foster care, and healthcare services. Currently pursuing a Bachelor of Health Science at Charles Sturt University to further enhance expertise. Specializes in providing person-centered care to individuals with complex mental health and disability needs. Experience includes palliative care, respite services, and youth work, consistently improving clients' quality of life. Proficient in community outreach, crisis intervention, and behavior management. Committed to promoting independence, ensuring compliance with safety and health regulations, and delivering exceptional, compassionate support. Seeking to apply skills in support work and community outreach to enhance the well-being of individuals.
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Hard skills
First Aid & CPR: Certified in advanced first aid and CPR, capable of providing emergency medical assistance
Assistive Technology: Knowledgeable in the use of assistive technology to support clients with disabilities
Nutritional Planning: Capable of creating and managing nutritional plans tailored to individual health needs
Safety Protocols: Familiar with implementing and adhering to health and safety protocols and regulations
Adaptive Equipment Usage: Knowledgeable in the use and maintenance of adaptive equipment for individuals with physical disabilities
Personal Care Assistance: Skilled in providing personal care assistance, including bathing, dressing, and feeding
Case Documentation: Proficient in maintaining detailed case notes, progress reports, and compliance documentation
Health Monitoring: Experienced in monitoring vital signs, tracking health indicators, and maintaining health records
Crisis Intervention: Trained in de-escalation techniques and crisis intervention strategies to manage emergencies effectively
Adaptability: Ability to adapt to changing situations and environments, maintaining professionalism and effectiveness
SOFT SKILLS
Medication Administration: Proficient in administering and managing medications, including accurate dosage and timing
Leadership: Proven leadership skills in supervising and motivating teams to achieve high standards of service
Organizational Skills: Strong organizational abilities, maintaining detailed and accurate records and managing multiple responsibilities
Conflict Resolution: Skilled in resolving conflicts and de-escalating tense situations, ensuring safety and positive outcomes
Adaptability: Ability to adapt to changing situations and environments, maintaining professionalism and effectiveness
Time Management: Proficient in managing time and prioritizing tasks to ensure timely and efficient service delivery
Team Collaboration: Effective team player with experience working in multidisciplinary teams to provide holistic care
Problem-Solving: Strong problem-solving abilities, employing creative and effective solutions to challenges and emergencies
Empathy: Demonstrated ability to understand and share the feelings of others, providing compassionate support
Communication: Excellent verbal and written communication skills, facilitating clear and effective interactions with clients, families, and healthcare professionals
Certificate IV Hospitality - TAFE NSW
References available upon request
Microsoft Office Suite
Google Documents
Care Management software
Remote health monitoring
Incident Reporting and Risk Management Software