Summary
Overview
Work History
Skills
Timeline
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Bo Yuan

Eastwood,NSW

Summary

Proactive Restaurant Waiter and Beverage Server with extensive experience maintaining clean dining areas and cultivating warm customer relationships. Skilled in order taking, food safety, and efficient table turnaround, collaborating with kitchen staff for timely service. Brings strong communication skills, reliability, and a team player mentality to enhance the guest experience.

Overview

Work History

Restaurant Waiter

Twin Cities
08.2024 - Current
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Answered customers' questions, recommended items, and recorded order information.

Beverage Server

Heytea
07.2024 - 08.2024
  • Completed beverage server training to comply with local regulations and maintain a safe environment for patrons.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Enhanced customer satisfaction by promptly serving beverages and attending to special requests.
  • Prepared hot milk tea and smoothie according to customer requests.
  • Adhered to strict sanitation standards, minimizing the risk of foodborne illness or contamination.

Skills

  • Order Taking
  • Cleanliness
  • Service Quality
  • Table Setting
  • Food safety awareness
  • Patience and Empathy
  • Equipment Operation
  • Strong Communication Skills
  • Efficient multitasking
  • Excellent customer service
  • Team player mentality
  • Reliability and punctuality

Timeline

Restaurant Waiter

Twin Cities
08.2024 - Current

Beverage Server

Heytea
07.2024 - 08.2024
Bo Yuan