Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bobbie-ann Herbener

Gracemere,QLD

Summary

Reliable Cleaning Assistant with experience in diverse cleaning and maintenance duties. Possess skills in time management, organization, and adaptability. Demonstrated ability to work effectively both independently and as part of a team. Consistently ensured optimal cleanliness standards in previous roles while maintaining high customer satisfaction.

Overview

15
15
years of professional experience

Work History

Essential Services Cleaning

Benevolent living
Rockhampton , Qld
12.2024 - Current
  • Maintained clean and well-organized environment for client happiness and safety.
  • Attended weekly staff meetings to discuss new policies and procedures.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
  • Sanitized frequented areas and equipment using approved supplies.
  • Sanitized common areas such as lobbies, hallways and break rooms daily.
  • Swept, mopped and vacuumed floors to ensure cleanliness.
  • Cleaned bathrooms, including toilets, sinks and mirrors.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Scrubbed walls to remove scuff marks or stains.

Retail Labourer

Avondale Gardens Nursery
08.2020 - 12.2024

*Excellent customer service skills assuring customers are greeted and served efficiently for all there needs.

*Maintaining cleanliness and safety in all work areas.

*Make notes of products that need refilling or ordered

*Helping customers in plant selection, garden maintenance and gardening advice.

*Unloading and sorting of stock.

*Advertisement for my work place business.

*Improved worksite efficiency by maintaining clean and organized work areas.

*Used variety of hand and power tools to complete tasks.

*Loaded and unloaded materials onto trucks and trailers.

*Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

*Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.

*Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.

*Answered incoming calls and emails to provide product information, features and benefits.

*Managed efficient cash register operations.

Bond Cleaner

B.A.Cleaning Co
01.2019 - 07.2020
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Improved client satisfaction by consistently delivering thorough and high-quality cleaning services.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Saw Mill / Grounds Person

S.T.Olive & Sons
04.2010 - 12.2018
  • Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.
  • Boosted safety on the property by identifying potential hazards and promptly addressing them.
  • Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
  • Improved overall grounds appearance with regular mowing, weeding, pruning, and edging tasks.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Grade 12 -

Cleveland District State High School
Cleveland, QLD

Skills

  • Customer Engagement
  • Merchandise Display
  • Store maintenance
  • Stock replenishment
  • Reliability and punctuality
  • Cash Handling
  • Teamwork and Collaboration
  • Multi-tasking strength
  • Exceptional customer service
  • Outgoing Personality
  • Excellent people skills
  • Reliable and punctual
  • Attention to Detail
  • Honest and Dependable
  • Organization
  • Strong Work Ethic
  • Housekeeping
  • Schedule flexibility
  • Disinfection practices
  • Proper chemical handling
  • Sweeping and mopping
  • Sanitation practices

Timeline

Essential Services Cleaning

Benevolent living
12.2024 - Current

Retail Labourer

Avondale Gardens Nursery
08.2020 - 12.2024

Bond Cleaner

B.A.Cleaning Co
01.2019 - 07.2020

Saw Mill / Grounds Person

S.T.Olive & Sons
04.2010 - 12.2018

Grade 12 -

Cleveland District State High School
Bobbie-ann Herbener