Overview
Work History
Education
Skills
References
Timeline
Generic

Bobbie-Lee White

Thornlands ,QLD

Overview

4
4
years of professional experience

Work History

Account Manager

Ausjet Inkjet & Laser Supplies
Cleveland , Qld
07.2022 - Current
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Accepted and completed cash, check and credit card payments.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders.
  • Maintained records related to sales for store management.
  • Contacted customers to provide information on new and exciting products and service offerings.
  • Processed daily orders through multi-carrier manifest system.
  • Conducted routine cycle counts and reconciled problems found.
  • Confirmed items picked for orders by keying codes into system.

Manager

ShaverShop
Carindale, QLD
06.2020 - 07.2022
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Recruited and hired qualified candidates to fill open positions.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Entered time and attendance logs in preparation for payroll.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Maintained adequate staffing to meet objectives within budget.
  • Minimized staff turnover through appropriate selection, orientation and training.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.

Education

Cleveland District State High School
Cleveland, QLD
1999

Skills

  • Processing Payments
  • Merchandising Proficiency
  • Brand Promotion
  • Adaptable and Flexible
  • Inventory Management
  • Loss Prevention
  • Merchandise Receiving and Handling
  • Returns and Exchanges
  • Customer Service
  • Product Knowledge
  • POS Software
  • Opening and Closing Procedures
  • Stock Management

References

  • Brittiny Perkins - Assistant Manager Shaver Shop Carindale 07 33982444
  • Hayley Allen - Accounts Ausjet Inkjet & Laser Supplies 0481 244 155

Timeline

Account Manager

Ausjet Inkjet & Laser Supplies
07.2022 - Current

Manager

ShaverShop
06.2020 - 07.2022

Cleveland District State High School

Similar Profiles

CREATE PROFILE
Bobbie-Lee White