Bobby Chandra
Willetton,Australia
Summary
Dynamic Operational Excellence Business Partner at Tip Top Bakeries, adept in process optimization and digital transformation. Proven track record in enhancing operational efficiency through automation and collaborative problem-solving. Successfully led initiatives that streamlined workflows, resulting in significant savings and improved team performance. Committed to driving continuous improvement and fostering cross-departmental collaboration.
Overview
17
17
years of professional experience
Work History
Operational Excellence Business Partner
Tip Top Bakeries
, Australia
05.2019 - Current
- Leading PDP Ideation session to generate savings for both Canning Vale and O'Connor
- Monitoring and coaching the Pillar Leaders to ensure the BBP results are up to date.
- Improved the existing process by adapting a digital element by using iPad on the floor.
- Creating SharePoint sites for various departments based on demand and coaching them on managing the site.
- Providing full support to the Manufacturing team by maintaining the Manufacture SharePoint Database
- Providing full support to Supply Chain team by continuously updating the existing Workbooks.
- Providing full support to QA and HSE team with the existing SharePoint database and other enquiries
Continuous Improvement Co-Ordinator
Tip Top Bakeries
, Australia
12.2017 - 05.2019
- Providing full support to the Manufacturing team
- Create and manage daily production schedule.
- Handling daily shortage and carrying out Toolbox cut if required.
- Main contact person for both Noonan's Bakery and Goodman Fielder for various enquiries
- Send out daily internal communications between the baker and the slicer team to ensure everyone is aligned with the latest production schedule.
- Improved the existing process by adapting a digital element by using computers and laptops on the floor.
- Providing full support to the Supply Chain team by continuously updating the existing Workbooks
- Aid other sites in relations to the Daily 3 Cubed report.
Loader/ Pre-dispatcher/ Warehouse Assistant
Tip Top Bakeries
, Australia
10.2013 - 12.2017
- Manual handling: loading, pre-dispatching, and Electronic Pallet Jack Rider (occasionally)
- Assistant duties:
- SAP issues (Goodman Fielder, Late Orders, etc.)
- Toolbox issues (Map creation, dispatching, etc.)
- Mentoring and coaching
- Deliver and liaise information within and outside the department.
- Act as supervisor in the absence of Manager and Supervisor
- Managing daily customer sales orders: late orders, cancellation, and runout (SAP)
- Inventory controls and management (SAP)
- Generate and update daily warehouse reports for relevant departments (Toolbox)
- Create and manage user-friendly macros based excel report on demand.
Reception Manager
Crown Perth
, Australia
09.2008 - 07.2012
- Supervise and lead teams of more than 10 people on a day-to-day basis.
- Manage staff performance by continually coaching staff within areas where improvement is applicable and recognise individual excellence.
- Act as Hotel Manager in absence of senior management
- Promptly resolve customer complaints to maintain and enhance business reputation.
- Handle internal conflicts between staff members.
- Investigate dispute accounts and refund enquiries.
- Liaise and collaborate with other departments to accomplish daily tasks.
- Raise the requisition for invoice, generate purchase order number and receipt the outstanding invoice.
- Create comprehensive reports for Executive Assistant Manager
Project Key Manager for Hotel System (OPERA) Migration
Crown Perth
, Australia
05.2012 - 06.2012
- Develop and implement contingency plans during the downtime period.
- Manage and monitor the operations to achieve least disruption on both services and product delivery.
- Key player for both Front Office and Housekeeping department
- Design manual system which replicates and replaces ‘OPERA' (Property Management System)
- Coach and supervise the team on the manual system with minimum disruption to the operation
Education
Bachelor of Hospitality and Tourism Management -
Edith Cowan University
Australia01.2010
Certificate III, Certificate IV, and Diploma of Hospitality and Tourism Management -
Australia School of Tourism and Hospitality Management
Australia01.2007
Skills
- Excel automation and macros
- Presentation software proficiency
- SharePoint administration
- PowerApps development
- Tableau visualization
- Process optimization and improvement
- Data analysis and insights
- Problem-solving strategies
- Digital transformation initiatives
Training
- Leadership Development Programme, Crown Perth, Australia
- Time Management
- Business Etiquette & Professionalism
- Conflict Resolution at Work
- Respect & EEO
- Conflict Resolution with Customers
- Creating Positive Team Culture
- ICAM, Tip Top Bakeries
- Steps to Zero
- Leading Inclusion in Tip Top
Achievements And Awards
- Values Leader Award in Collaborative, 2023, For going above and beyond in role-modelling the value COLLABORATIVE, demonstrating authenticity and inspiring others.
- Values Leader Award in Collaborative, 2019, For going above and beyond in role-modelling the value COLLABORATIVE, demonstrating authenticity and inspiring others.
- First Runner-Up Hotel Stars, 2011, Nominated as Hotel Stars for consistency in delivering excellent customer service, great role models for peers, and very trustworthy and reliable as commended by Senior Management.
- Burswood Shining Star (Employee of the Month), 2009, Nominated and awarded as one of the Burswood Star Winners for successfully delivering excellent customer service and improving team productivity.
Personal Information
Citizenship: Australian Citizen
Languages
Professional, Native/ Bilingual
References
References available upon request.
Timeline
Operational Excellence Business Partner
Tip Top Bakeries
05.2019 - Current
Continuous Improvement Co-Ordinator
Tip Top Bakeries
12.2017 - 05.2019
Loader/ Pre-dispatcher/ Warehouse Assistant
Tip Top Bakeries
10.2013 - 12.2017
Project Key Manager for Hotel System (OPERA) Migration
Crown Perth
05.2012 - 06.2012
Reception Manager
Crown Perth
09.2008 - 07.2012
Bachelor of Hospitality and Tourism Management -
Edith Cowan University
Certificate III, Certificate IV, and Diploma of Hospitality and Tourism Management -
Australia School of Tourism and Hospitality Management
Similar Profiles
Chantelle AngoChantelle Ango
Production Machine Operator at Tip Top BakeriesProduction Machine Operator at Tip Top Bakeries
IBINABO HUMPHREYIBINABO HUMPHREY
Factory Production Worker at Tip Top BakeriesFactory Production Worker at Tip Top Bakeries
Memory PaitaiMemory Paitai
Bread Delivery at Tip Top BakeriesBread Delivery at Tip Top Bakeries